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      Leapsome

      Engaged employer

      Leapsome Reviews

      3.8

      63% would recommend to a friend

      (59 total reviews)

      52% positive business outlook

      Leapsome has an employee rating of 3.8 out of 5 stars, based on 59 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Leapsome employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      59 reviews
      1.0
      22 Feb 2024

      Crashing and Burning

      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Leapsome pays well and offers good benefits. The New York office has plenty of snacks and there are team social events (99% of which revolve around drinking). There is the opportunity to travel from New York to Berlin or Berlin to New York.

      Cons

      Leapsome's cultural values are nothing more than words on a page that Leapsome does not carry out on a day-to-day basis. Leapsome claims to be a "people-first" company but fires people at will and does mass layoffs (50% of the NY office). The team in Berlin is dismissive and sometimes outright hostile to the New York team, the Berlin team is jealous that the New York team makes more money. If you're in New York and you need help from Berlin, be prepared to wait -- if help comes at all. The Berlin team roots for the New York team to fail. The team dynamic at Leapsome is really sad. Sales targets are routinely missed and fewer than 15% of reps are hitting quota. Leapsome routinely loses out to competitors on deals from point solutions like PerformYard or more established players that they were supposed to beat like Lattice and CultureAmp. Selling for a company that's supposed to be winning the market but is constantly losing is a major drag. The US expansion is turning out to be a complete failure.

      avatar
      Leapsome Response
      2y
      Hi 👋 Thank you for taking the time to provide feedback on your experience at Leapsome. We appreciate your insights into both the positive aspects of our company and the areas where we have fallen short of expectations. It's encouraging to hear that you found Leapsome to offer competitive compensation and benefits, as well as enjoyable perks such as team social events and travel opportunities between our New York and Berlin offices. However, we are deeply concerned about the issues you've raised regarding our company culture, team dynamics, and performance challenges. We take allegations of dismissiveness, hostility, and jealousy between teams very seriously. Building a cohesive and collaborative work environment across our global offices is a top priority for us, and we apologize if you felt that this was not adequately addressed during your time with us. We are committed to fostering open communication and mutual respect among all team members, regardless of location. Regarding sales performance and market competitiveness, we acknowledge that there have been challenges, and we are actively working to address them. We understand the frustration of not meeting sales targets and losing out on deals to competitors. Rest assured, we are continuously refining our strategies and investing in resources to improve our competitive positioning and drive sales success. Thank you again for sharing your feedback. Your insights will help us identify areas for improvement and work towards building a stronger, more successful company. Best regards Katerina Arsova Head of Talent Acquisition Leapsome
      1.0
      12 Jan 2024

      Deceptive Practices, Lack of Proficiency, and Fearful Atmosphere at Leapsome

      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team and sick office!

      Cons

      Title: "A Cautionary Tale: Deceptive Practices, Lack of Proficiency, and Fearful Atmosphere at Leapsome" My tenure at Leapsome was marred by a series of disheartening experiences that compel me to share a comprehensive review for the benefit of potential candidates. From the beginning, Leapsome's misleading practices were evident. Goals promised in the first quarter proved elusive, and the once-promised inclusive culture was a mere facade. The leadership, particularly in regard to understanding the North American market, displayed a shocking level of lack of proficiency that hindered the company's success. The hiring of a manager with a deficiency in communication skills only intensified the challenges. Poor communication and a lack of effective leadership led to a disarrayed team, further compounded by Leapsome's failure to provide adequate on-the-job training for their product. Expecting employees to navigate the product's nuances without proper guidance created unnecessary stress and hindered productivity. Adding to the turmoil was the unexplained firing of employees, creating an environment of fear and uncertainty. The unceremonious dismissals left employees walking on eggshells, afraid of their own shadows. In conclusion, Leapsome falls short in various aspects, from deceptive practices and a lack of proficiency in leadership to inadequate training and a fearful work environment. Prospective candidates should approach opportunities within this organization with caution, considering the outlined challenges that may compromise their professional experience and growth. P.S. Any positive review is referring to their office based in Germany. Their NY office is in shambles!!! Plz beware...

      avatar
      Leapsome Response
      2y
      Hi 👋 Thank you for taking the time to share your comprehensive feedback about your time at Leapsome. We genuinely appreciate your openness and the effort you put into providing detailed insights. Your perspective is invaluable, and we take your comments seriously. It's disheartening to hear about the challenges you faced during your tenure, and we want to extend our sincere apologies for any negative impact on your professional experience. Your emphasis on transparent communication, leadership proficiency, and a positive work environment aligns with our core values. Your insights provide valuable perspectives, and we want to assure you that we are committed to addressing the issues you raised. We are actively reviewing your feedback and taking steps to improve our practices. Your advice to invest in leadership development, enhance communication, and prioritize comprehensive training aligns with our commitment to continuous improvement. As an example, we have recently launched a customized leadership training based on current company challenges and relaunched leadership skills. We are dedicated to creating a workplace that fosters growth, collaboration, and open communication. Regarding your concerns about the New York office, we acknowledge that there may be unique challenges that need attention. We are committed to ensuring a consistent and positive experience across all our locations. Your recommendations for management are insightful, and we will be incorporating them into our ongoing efforts to enhance our company culture and operational effectiveness. We value every employee's input and are working diligently to create a more positive and transparent work environment. If you are open to further discussion or have additional insights you'd like to share, please feel free to reach out. We wish you success in your future endeavors and thank you for contributing to our ongoing journey of improvement. Thank you once again for your commitment to helping us create a better workplace. Best Katerina Arsova Head of Talent Acquisition Leapsome
      1.0
      20 Dec 2023

      awful to NY employees

      Sales development representative (sdr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team, nice office, annual trip to berlin

      Cons

      HUGE employee turnover, practice the opposite of what they preach, never listen to employees, lied about promotion timelelines, fire people here and there with no clear reasoning, punish for complaining. OTE offer is a scam they make it intentionally unattainable so they can trap higher quality sales people

      avatar
      Leapsome Response
      2y
      Hello 👋 Thank you for taking the time to share your feedback about your experience at Leapsome. We appreciate your positive comments about our great team and the pleasant office. We also acknowledge and take seriously the concerns you've raised regarding employee turnover, communication practices, promotion timelines, and the overall work environment. We apologize if your experience has not aligned with our values, and we want to assure you that your feedback will be instrumental in our ongoing efforts to improve. As part of our commitment to improvement, we are currently reviewing our compensation frameworks and working towards providing individual development plans for all employees. Your advice to the management is well-received, and we are committed to making positive changes. We understand the importance of creating a supportive and transparent work environment, and we are actively reviewing our practices to address the issues you've highlighted. If you are open to providing more specific feedback or suggestions on how we can improve, please feel free to reach out to the People & Culture team. Your insights are valuable, and we are dedicated to fostering an environment where employees feel heard and valued. Once again, thank you for your feedback. We are committed to continuous improvement, and we appreciate your contribution to our ongoing journey toward creating a better workplace. Best regards, Katerina Arsova Head of Talent Acquisition Leapsome
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      ReviewsLeapsome reviews

      Glassdoor has 77 Leapsome reviews submitted anonymously by Leapsome employees. Read employee reviews and ratings on Glassdoor to decide if Leapsome is right for you.