Does Lee Valley Tools pay their employees well?

According to anonymously submitted Glassdoor reviews, Lee Valley Tools employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Lee Valley Tools. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Lee Valley Tools?

46% of Lee Valley Tools employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lee Valley Tools 3.2 out of 5 for work life balance, 3.1 for culture and values and 2.2 for career opportunities.

What are the top reviewed jobs at Lee Valley Tools?

CNC Machinist (5) , Customer Advisor (5) , Sales Associate (5) , CNC Operator (4) , Manufacturing Associate (4) , Customer Service (3) , Customer Service Representative (3) , Assembly Line Worker (2) , Buyer (2) , Director (2) , Machine Operator (2) , Manager (2) , Marketing (2) , Receiver (2) , Warehouse Worker (2)

What are the pros of working at Lee Valley Tools according to real employee reviews?

"Nice people to work with" ((in 6 reviews)); "good work environment regarding breaks and expectations" ((in 5 reviews)); "Friendly coworkers." ((in 4 reviews)); "Good working environment." ((in 4 reviews)); "Benefits after 6 months." ((in 4 reviews))

What are the cons of working at Lee Valley Tools according to real employee reviews?

"Low pay and not a lot of room for growth." ((in 10 reviews)); "Cheap management, cheap tricks, cheap operations." ((in 7 reviews)); "No leadership to inspire the teams." ((in 4 reviews)); "low salary" ((in 3 reviews)); "limited opportunity for advancement" ((in 3 reviews))

What are employees saying about Lee Valley Tools redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lee Valley Tools redundancy and their outlook for job security at Lee Valley Tools in 2026.

Lee Valley Tools Reviews

3.3

46% would recommend to a friend

(109 total reviews)

Robin Lee

70% approve of CEO

34% positive business outlook

Lee Valley Tools has an employee rating of 3.3 out of 5 stars, based on 109 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lee Valley Tools employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

109 reviews

1.0

24 Nov 2020

Company is utterly confused

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Some of the best colleagues to work with.

Cons

The executive team does not have a clue what they are doing. They are quickly losing very valuable staff because they cant see the issues that are right in front of them.

2.0

23 July 2018

the worst old school management...

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

good product nice office space some people are nice

Cons

lack of proper leadership Company stuck in the past (minds, approach to run business, technologies, you name it) Owner is a narcissist Salary is way lower compared to average market

2.0

24 Aug 2017

Customer Service

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Co-workers provide great support and have good team spirit.

Cons

Department head is family of owner. Not qualified for job. No leadership to inspire the teams. Plays favorites with certain groups within the staff. Does not take recommendations from staff to improve the out dated processes & resolve problems once & for all. Focused on one pet project at the expense of the other areas of her responsibilities. Nothing is innovative & cutting edge. Policies are vague. Chain of command is wishywashy. Lots of redundancy & inefficiencies in the systems. Software is 25 years old leading to lots of manual work. Lack of long term vision - most likely the company will be sold off when 2nd generation retires.

Viewing 1 - 3 of 109 Reviews

Jobs at Lee Valley Tools

Writer I

Ottawa

·

CAD 50K - CAD 55K /yr

CAD 58K - CAD 65K /yr

(Employer provided)

View job

Assistant Store Manager

Vaughan

·

CAD 48K - CAD 58K /yr

(Employer provided)

View job

Manufacturing Associate I - Machine Shop

Lee Valley Tools

Lee Valley Tools Reviews

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Reviews by job title

Company is utterly confused

the worst old school management...

Customer Service

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