Question 1

Is LendingClub a good company to work for as a Member Support?

Accepted Answer

Member Support professionals working at LendingClub have rated their employer with 3.9 out of 5 stars in 55 Glassdoor reviews. This is a higher than average score with the overall rating of LendingClub employees being 3.7 out of 5 stars. Search open Member Support jobs at LendingClub now and start preparing for your job interview by browsing frequently asked Member Support interview questions at LendingClub.

Question 2

Does LendingClub pay Member Support employees well?

Accepted Answer

Member Support professionals rate their compensation and benefits at LendingClub with 4.0 out of 5 stars based on 55 anonymously submitted employee reviews. This is 5.1% better than the company average rating for salary and benefits. Find out more about Member Support salaries and benefits at LendingClub.

Question 3

How happy are Member Support professionals working at LendingClub?

Accepted Answer

52% of Member Support employees at LendingClub would recommend their employer to a friend. This rating has decreased by 8% in the past 12 months. Member Support professionals have also rated LendingClub with a 4.9 rating for work-life-balance, 3.0 rating for diversity and inclusion, 4.9 rating for culture and values and 3.9 rating for career opportunities.

Question 4

What are the top reviewed jobs at LendingClub?

Accepted Answer

Credit Specialist (81), Member Support Representative (37), Director (25), Payment Solutions Specialist (24), Software Engineer (24), Senior Software Engineer (18), Analyst (14), Credit Analyst (14), Manager (11), Customer Service Representative (10), Member Support (10), Member Support Specialist (8), Product Manager (8), Data Engineer (7), Operations (7)

Question 5

What are the pros of working at LendingClub according to real employee reviews?

Accepted Answer

"great benefits that are employee focused" ((in 116 reviews)); "The mission will get you up every morning and the great culture will keep you challenged and engaged everyday." ((in 113 reviews)); "The people you work with are great" ((in 110 reviews)); "work life balance is good" ((in 34 reviews)); "Great Coworkers & Ice cream (it’s it for free)" ((in 31 reviews))

Question 6

What are the cons of working at LendingClub according to real employee reviews?

Accepted Answer

"Too many execs to really run a company of this size well and many execs and sr managers don't really even understand the business." ((in 26 reviews)); "Major layoffs and dishonest internal channels." ((in 25 reviews)); "Connection with senior leadership was really the only piece missing from my initial experience with Lending Club." ((in 20 reviews)); "New Upper management doesn’t talk to lower management," ((in 13 reviews)); "Poor communication and at times undervalued" ((in 12 reviews))

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Decent Company/ Low Movement

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Good but the systems were a mess

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