Does LensCrafters pay their employees well?

According to anonymously submitted Glassdoor reviews, LensCrafters employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at LensCrafters. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at LensCrafters?

37% of LensCrafters employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LensCrafters 2.5 out of 5 for work life balance, 2.7 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at LensCrafters?

Sales Associate (264) , Eyewear Consultant (181) , Licensed Optician (124) , Optician (123) , Lab Technician (109) , Store Market Manager (78) , General Manager (69) , Assistant Manager (67) , Eyecare Advisor (57) , Lab Manager (56) , Store Manager (54) , Retail Sales Associate (51) , Sales Supervisor (48) , Optometric Technician (45) , Team Lead (45)

What are the pros of working at LensCrafters according to real employee reviews?

"Starting pay is good for most people" ((in 163 reviews)); "Good benefits that even seem to include massage and therapy but it isn't totally clear when such benefits begin." ((in 160 reviews)); "The gift of sight program is a great for people that can not afford glasses." ((in 93 reviews)); "Flexible hours and store discount" ((in 83 reviews)); "Coworkers are great and nice" ((in 68 reviews))

What are the cons of working at LensCrafters according to real employee reviews?

"poor management and too competitive" ((in 148 reviews)); "Sometimes managers have had no optical experience and don't really understand how to relate to employees." ((in 85 reviews)); "Schedules are not out 2 weeks in advance which means there is NO work life balance." ((in 64 reviews)); "Commission is low and only eligible when goal is met" ((in 64 reviews)); "Poor training No real incentive to sell Lazy managers Repetitive" ((in 56 reviews))

What are employees saying about LensCrafters redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about LensCrafters redundancy and their outlook for job security at LensCrafters in 2026.

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LensCrafters

Part of Luxottica

LensCrafters Reviews

3.2

37% would recommend to a friend

(2,631 total reviews)

Alfonso Cerullo

38% approve of CEO

40% positive business outlook

Ratings by category

3.6

Diversity and inclusion

3.2

Compensation and benefits

2.8

Career opportunities

2.7

Culture and values

2.5

Work/Life balance

2.4

Senior management

LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,631 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Personal consumer services industry (3.6 stars).

Reviews by job title

3K reviews

4.0

10 June 2026

Great benefits and leadership, but no merit raises

Team lead

Recommend

CEO approval

Business outlook

Pros

Great benefits, strong leadership, innovative product and technology

Cons

Biggest complaint is the lack of merit raises

1.0

7 June 2026

Horrible company

Sales associate

Recommend

CEO approval

Business outlook

Pros

Free pair of glasses each year.. Other than that nothing at all good about this horrible company.

Cons

Management created a hostile work environment.They would bully employees and change timecards Which is illegal..as usual HR was notified many times and they always looked the other way. I hope this company goes out of business.

4.0

3 June 2026

Great bonuses but poor communication from management

Strore manager

Recommend

CEO approval

Business outlook

Pros

Bonus are great and jobs is easy

Cons

Upper management is lacking with communication

Viewing 1 - 3 of 2,631 Reviews

Jobs at LensCrafters

Sales Associate LensCrafters

Sales Associate LensCrafters

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Sales Associate LensCrafters

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