Does Life Alert pay their employees well?

According to anonymously submitted Glassdoor reviews, Life Alert employees rate their compensation and benefits as 2.2 out of 5. Find out more about salaries and benefits at Life Alert. This rating has decreased by 19% over the last 12 months.

How satisfied are employees working at Life Alert?

18% of Life Alert employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Life Alert 2.3 out of 5 for work life balance, 2.0 for culture and values and 1.9 for career opportunities.

What are the top reviewed jobs at Life Alert?

Sales Representative (37) , Dispatcher (23) , Sales (17) , Emergency Dispatcher (15) , Sales Associate (11) , Customer Service Representative (8) , Emergency Dispatch Operator (6) , Service Technician (4) , Administrative (3) , Dispatch (3) , Inside Sales (3) , Inside Sales Representative (3) , Account Executive (2) , Billing Agent (2) , Data Entry (2)

What are the pros of working at Life Alert according to real employee reviews?

"Pay is decent but you will never get a raise so don’t count on that" ((in 15 reviews)); "The people were nice." ((in 14 reviews)); "Commissions are high and competitive" ((in 13 reviews)); "some of the coworkers are nice" ((in 9 reviews)); "A company that trains you very well and has a beautiful office!" ((in 4 reviews))

What are the cons of working at Life Alert according to real employee reviews?

"Aggressive Management" ((in 13 reviews)); "Managers and Assistant managers have complete control over who gets the calls." ((in 11 reviews)); "No training it is a "sit here and take notes" type training followed by belittlement when you make mistakes bc you weren't trained." ((in 9 reviews)); "Leads are distributed by favoritism rather than performance .Salespeople are required to handle customer service calls and are not financially compensated for it yet is is held against them in their sales quota." ((in 9 reviews)); "Management controls how much money you will make." ((in 9 reviews))

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Life Alert

Life Alert Reviews

2.2

18% would recommend to a friend

(223 total reviews)

Isaac Shepher

10% approve of CEO

18% positive business outlook

Ratings by category

2.6

Diversity and inclusion

2.3

Work/Life balance

2.2

Compensation and benefits

2.0

Culture and values

1.9

Career opportunities

1.8

Senior management

Life Alert has an employee rating of 2.2 out of 5 stars, based on 223 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Life Alert employee rating is 41% below average for employers within the Management and consulting industry (3.7 stars).

Reviews by job title

223 reviews

1.0

3 June 2026

Supportive management but unrealistic sales expectations

Phone sales representative

Recommend

CEO approval

Business outlook

Pros

Good atmosphere and management team. Superior equipment and service model.

Cons

Ridiculous corporate sales requirements to obtain permanent position. Required to make 6 sales in 4 weeks with access to the oldest leads, meaning you are trying to reach people who have been pitched, emailed, phoned 6-10 times. Company has not responded to competition which offers inferior products at much lower prices by informing market of their superior service and equipment. Very inflexible on equipment options which costs sales.

5.0

30 Apr 2026

I loved working there!

Sales representative

Recommend

CEO approval

Business outlook

Pros

Great co-workers and Boss. Nice office.

Cons

No option to work remotely.

1.0

19 Apr 2026

Paying job but poor training and favoritism on leads

Sales associate

Recommend

CEO approval

Business outlook

Pros

A job that pays you money

Cons

Encourages off the clock working To use own cellphone and email to make sales for new employees working hourly Gives old leads to new employees and feeds new leads to top sellers, some that have been there for over 10 years. No training , just 4 hours of talking up the position by someone who’s newer and had a good year.

Viewing 1 - 3 of 223 Reviews

Jobs at Life Alert

Now Hiring - Emergency Dispatcher / Operator - Entry Level

Now Hiring - 3rd Shift / Overnight / Graveyard Dispatcher - Full Time

Customer Service Representative

Now Hiring - Admin Customer Service Representative - Swing Shift (2:00pm - 10:30pm)