Life House Reviews

2.8

43% would recommend to a friend

(91 total reviews)

40% positive business outlook

Life House has an employee rating of 2.8 out of 5 stars, based on 91 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Life House employee rating is 22% below average for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

91 reviews
1.0
11 Dec 2022
Recommend
CEO approval
Business outlook

Pros

good benefits, some smart people work in operations

Cons

CEO is so inadequate who’s love for being surrounded by friends or sycophants and DJing at openings is truly so sad. No wonder you are a terrible leader. He puts in his friends into leadership positions who have multiple HR issues, but those people mysteriously get fired soon after. The best operators were laid off or do not work here anymore. Now it’s back to people who haven’t worked in a hotel or hospitality position. They only hire and keep people they deem are attractive and young. It’s just so toxic on so many levels. If you want to work in a real company— avoid this place at all costs. It isn’t worth it, don’t buy into the smooth talking at your hiring or recruitment.

1.0
3 Jan 2022

Think carefully before joining. Do your research before joining.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The company seems to promise to grow your career fast (this can vary depending on where you're coming from), they usually offer higher salary/compensation than industry average (this varies depending on the field). Sometimes very intelligent, accomplished and "cool" people to work with, with interesting backgrounds, across a variety of fields. Insurance coverage is great. Exciting opportunity to be part of the creation of something new. You could definitely learn a lot very quickly.

Cons

This could depend on the team you're on, but it could be argued that employees end up not getting the big rewards they were once promised when they were first offered jobs. There tends to be a culture of very long hours, a lot is usually asked of employees, often working in small teams and having to work more to compensate for the small size of the team. It wasn't unusual to work 12-14 hour days sometimes, even more, including weekends. They seem to fire and hire new very quickly, (or some employees may choose to leave quickly) rather than to invest in their current employees. Things may have changed, but if you join, know that what is being promised to you may not be realistic and you may be disappointed with what you end up getting given how much may be asked of you.

1.0
22 Aug 2023
Recommend
CEO approval
Business outlook

Pros

Honestly, none. Not a single pro of working for this company.

Cons

With over a decade of experience in hospitality, I can say, hands down, that this was the worst company I have ever worked for. It’s the coldest, most sterile work environment I’ve ever experienced with what to me seemed like a cult-like approach to management. From dictating what shirt you wore for your LinkedIn profile picture to actually providing a list of banned or “forbidden” words that could not be used at the company. This place is rotten from the top down, The CEO has a major case of imposter syndrome and has NO CLUE what’s going on and has never worked at a hotel a single day of his life… he created a hospitality company with no soul… no hospitality. From INSANE turnover and blatant disregard for the success of clients to sub-par product quality. Looking back, one major red flag should’ve been how they describe themselves and the other copy used in their marketing. So fake and phony with an heir of pretense that almost seems like a parody of itself. Here’s a few quotes from their website… “Contextual hotels with narrative, substance, and locally-rooted restaurants and bars. Artfully designed to bring meaning to life and to the universe.” - like bruh, what does that even mean?! “We believe in travel - that it shapes and molds us into who we are and who we will become.” - um, ok sure. I can go on and on… An inauthentic player in this game will never be successful. Best of luck to the team in the future.

avatar
Life House Response
2y
We're sorry to hear about your experience. We take DEI very seriously and are proud of the diversity we have on the team. Feel free to reach out to our HR team at people-feedback@life-house.com if you would like to discuss this and your other concerns further.
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Glassdoor has 94 Life House reviews submitted anonymously by Life House employees. Read employee reviews and ratings on Glassdoor to decide if Life House is right for you.