LifeLabs Learning Reviews

3.8

74% would recommend to a friend

(77 total reviews)
avatar

Priscila Bala

67% approve of CEO

61% positive business outlook

LifeLabs Learning has an employee rating of 3.8 out of 5 stars, based on 77 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LifeLabs Learning employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

77 reviews
2.0
16 Nov 2022

A Sweet Job Quickly Turned Sour

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people at LifeLabs are diverse, unique, and intelligent. You can truly be your authentic self, and until recently, the company culture was top-notch. They've always done a good job of soliciting feedback from the staff. Work-life balance was always respected (although, after the recent layoffs, that could change).

Cons

Unfortunately, the company fell victim to being complacent and reactive rather than proactive. Until the company has better predictive data and develops stronger footholds in more recession-proof markets (which is going to take some time), the state of the company will always be in flux, with little certainty. As other posters have mentioned, the company went from "Everything is great!” to “We have to do mass layoffs” within a 3-month period. External factors do not cause a company to drastically reduce its size—a lack of foresight and planning does. Although we were told that the company would do everything in its power to keep people employed, it soon became apparent that this was not the case. There was also a lack of full transparency about the criteria for layoffs, with explanations often being vague. Although leadership did (eventually) take ownership of their mistakes, it was too little too late for those they laid off. I would expect this from other businesses, but I expected more from LifeLabs. This no longer feels like the same company that I initially joined, whether in values or size.

avatar
LifeLabs Learning Response
3y
Thank you for sharing your perspective and feedback. We acknowledge that there was an abrupt pivot with our restructure and reduction in workforce due to both economic changes and our own decisions to hire for growth earlier this year. We are learning from this experience and will be implementing changes to our own planning process. We take full responsibility for our mistakes and are deeply regretful and sorry for the impact this had on the team. We are constantly mindful of work-life balance of our team members, and this will not change ahead. We are dedicated to this rebuild and have conducted listening tours and surveys to pull for feedback to guide our path forward.
2.0
18 Oct 2022
Recommend
CEO approval
Business outlook

Pros

somewhere in there was good foundation of culture. good intentions for themost part. the mission is clear and structure is good to have. they pay well for the position compared to competors. seem to care about diversity. the people who do hiring seem to hire very good employees. if youre a client..... still work with them. they have good people and they teach good skills

Cons

created a "hungergames" situation ##as described by some staff## where they told the company 20% would be laid off in a month but you don't know who......and expect us to keep performance. this is after promising us we would have 30 days notice and they pretended we misunderstood what that meant to cover theirselves. business is run by people who are well intended but don't seem to have the skills and got roles anyway.. even with economy problems, you cant go from laying people off......to bringing them back....to laying them off again within a 2 months tome span. feels like they run the business week to week. during layoffs the ceo told us how they took a huge paycutt to be with the company as if it was a favor when many of us were facing losing jobs, doesnt seem to have people skills to lead. worst of all.......when confronted on promises they didnt keep, they told us what they were doing was done with intentions for the best for us without seeing what damage caused to staff well meaning people who didnt know how to live their own values when it matters most and take near 0 accountability for their part in a bad situation. then literally will be doing things they tell not to do to their clients

avatar
LifeLabs Learning Response
3y
Thank you for your post. It has been a challenging and complex time at LifeLabs, and we are so sorry it has been a bad experience for you. We try to do our best to integrate different perspectives to make the kindest and most thoughtful decisions we can, keeping individual and company needs in mind — but we can do better. We tried to minimize job loss and stay nimble, but it resulted in more uncertainty and insecurity for our team, which we deeply regret. We have learned from this experience and will not make the same mistakes. We are fully committed to making decisions based on what we teach and doing so in a way that shows our care for our Labmates.
3.0
17 Oct 2022
Recommend
CEO approval
Business outlook

Pros

The people are some of the best human beings. The thoughtfulness and intentionality when it comes to onboarding and helping employees feel like they can bring their whole selves to work is unlike any place I've ever worked. Almost everything they do aligns with their core values. If you're looking for a place with a great employee-first culture, then LifeLabs fits that perfectly.

Cons

LifeLabs doesn't seem to have a good sense of how the business will be performing beyond 1-2 months out. After going through a round of furloughs and layoffs they brought a handful of us back, then 2 weeks later announced that they would once again be laying off 20% of the org. So within a 60 day period of time it went from 'everythings great' to 'we have to let people go' to 'everythings great' to 'we have to let a lot more of you go'.

avatar
LifeLabs Learning Response
3y
We are very sorry you’ve had this experience. You are absolutely right that it has been a rough time. The reality is that things did go from great to bad very quickly because of sudden changes in the economy. That said, we could have done a better job anticipating and responding to these macro shifts. We are already making changes in how we forecast, make hiring decisions, and distribute work so that we can be a more nimble and resilient organization and our team never has to go through this kind of whiplash again.
Viewing 1 - 3 of 77 Reviews

Glassdoor has 78 LifeLabs Learning reviews submitted anonymously by LifeLabs Learning employees. Read employee reviews and ratings on Glassdoor to decide if LifeLabs Learning is right for you.