LifeStance Health Reviews

-There is a HUGE discrepancy in what you actually receive in terms of pay and what is presented during interviews & what Lifestance continues to advertise as far as compensation. Compensation is insulting for the amount of work required and the licensing/experience they require -Billing department is terrible and extremely rude towards clients. They incorrectly bill clients. The poor billing and business practices then negatively reflect upon the therapist. There's a reason LifeStance is being investigated due to client complaints of illegal billing practices and for violating federal securities laws -They say you have flexibility and control over your schedule but in reality you have no autonomy. They completely ignore your schedule & will over-schedule you despite saying you are closed to new clients -Office staff does not keep up with collecting payments from self-pay clients which leads to you not being paid until Lifestance is paid -Lack of racially and culturally diverse providers as well as a lack of cultural awareness & competency in staff, policies, and leadership -You're required to attend meetings and complete administrative tasks that you're not compensated for

Contracts put all the financial risk on the provider when/if the company fails to provide you with work. The company is in total disarray...I was hired for full time work and was assured during my interviews and onboarding that there were enough clients to build a full time case load during a 2 month intake ramp up. Pay is not negotiable and is 52% of net receivables. You do not qualify for medical benefits until you have worked at least 30 billable hours per week for two months in a row. Benefit contributions for a single individual are high>$200 per paycheck. There is no pay for trainings or for meetings. My start date was pushed out which meant more loss of income. Oh, any my company computer never came. Over three weeks into the job and still no computer. Per my contract, I am employed full time. During interviews and on-boarding, I was assured there was enough clients to provide me with full time work with a ramp up of 2-3 months. I started work three weeks ago and I have been given a total of 4 clients = 6.5 billable hours over 22 days. And no one has done me the decency of explaining the problem. AND, this is not only occurring to me. I've communicated with two other NP's who have experienced this same situation. This job choice has caused me so much grief and financial loss. Never in my 21 years as a nurse have I experienced such disregard from an employer. Naturally, I am running away from this company and write this review to warm my fellow NP's.