Does Lifeline24 pay their employees well?

According to anonymously submitted Glassdoor reviews, Lifeline24 employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Lifeline24. This rating has been stable over the past 12 months.

How satisfied are employees working at Lifeline24?

71% of Lifeline24 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lifeline24 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Lifeline24?

Customer Service Executive (10) , CSE (4) , Emergency Call Handler (3) , Project Manager (2)

What are the pros of working at Lifeline24 according to real employee reviews?

"Great team to work with, ideal for someone who likes to help others!" ((in 5 reviews)); "Great colleagues, its more like a big family!" ((in 4 reviews)); "Supportive Management Team" ((in 3 reviews)); "Continual improvement, opportunities for personal and professional development, family" ((in 3 reviews)); "Friendly staff" ((in 3 reviews))

What are the cons of working at Lifeline24 according to real employee reviews?

"Everything! bad management, ask you to do things that's not in your job role constantly, full of apprentices to save cost," ((in 4 reviews)); "Especially when the company is still so reluctant to let most people work from home." ((in 1 reviews))

Lifeline24 Reviews

3.7

71% would recommend to a friend

(46 total reviews)

Tim Barclay

100% approve of CEO

67% positive business outlook

Lifeline24 has an employee rating of 3.7 out of 5 stars, based on 46 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lifeline24 employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

46 reviews

2.0

7 June 2024

Average

Dispatch

Recommend

CEO approval

Business outlook

Pros

nice people to work with, had nice time, free parking

Cons

Being made to work v quickly, gossiping senior management team, obsessed with hiring apprentices. I think the company has been taken over now by another therefore this review is for previous management

1.0

4 June 2024

Not sure worth the stress

Call handler

Recommend

CEO approval

Business outlook

Pros

Free tea and coffee and good stationery ahha!

Cons

There was xenophobia and racist attitudes from the older staff. Also I find it odd your meant to caring about peoples lives but you have kpi targets! Plus it’s seems like a bit of a scam for the service we were providing

3.0

4 Aug 2023

Nice People

Credit controller

Recommend

CEO approval

Business outlook

Pros

Nice team, very supportive, and flexible hours

Cons

Difficult conversations and heavily targeted. Little understanding about the difficulties presented with some clients

Viewing 1 - 3 of 46 Reviews

Lifeline24

Lifeline24 Reviews

Company ratings over time

Reviews by job title

Average

Not sure worth the stress

Nice People

Lifeline24 reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Lifeline24 reviews FAQs