Lifespace Communities Reviews

Since the new CEO started, the home office has increased staffing by 117%. That money has to come from somewhere. All bonus's below director have been eliminated and for director they are based on unrealistic goals so basically no more bonus's. Not earth shattering for most but for those in marketing it is like a 25-50% cut in pay. Home Office response. We can do what we like, if it no longer works for you you are free to leave. Can the loss of other benefits be far behind? They are also planning on contracting out a lot of service areas over the next few years; dietary; security; housekeeping; grounds; fitness. More consistency and less hassle with fewer employees to manage and a set budget. A win-win for Home Office but avoid taking a job in any of these areas in the next year because it might go away when the contract companies come in. Will notice be given? Unlikely. After all it is just business and if you don't like it......

Repeatedly change policy & practice with out warning or consulting those who do the actual work. New culture program created more resentment & dissatisfaction than it solves. Tell us how bad multi-tasking is for your brain, cares, & accuracy. Still expect you to multi-task. Tells you to "own every problem". Then punishes those who try to. Says residents and employees are important then allowes corporate managers to mock & make fun of them and how "stupid" they are. Tells you to be sympathetic & understanding. Then when you get outsourced ypu are told to act happy & get over it less than 24 hours later. Not that any of that will matter for long since the goal seems to be to outsource everyone so vp's & upper management can go golfing & buy fancy pictures & go clubbing without having to deal with actual employee's.