Lightcast.com Reviews

3.6

60% would recommend to a friend

(20 total reviews)

Andreas Kisslinger

48% approve of CEO

67% positive business outlook

Lightcast.com has an employee rating of 3.6 out of 5 stars, based on 20 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightcast.com employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

20 reviews
1.0
29 June 2017
Recommend
CEO approval
Business outlook

Pros

Very little at all. Colleagues come off as very personal but will gossip, talk behind your back at any opportunity. At least you are given 35 minutes for lunch.

Cons

Imagine a scenario where you are in a dark, gloomy cramped environment where you are shackled to your desk for 7 plus hours per day having to make phone-calls and do data entry. Product line and services are very complicated and very little training or help is provided. Management/Leadership has a general distrust of its employees and thus tracks and monitors your phone, computer activity hourly. Your shoes and cell phone are even removed during work hours so no personal matters can interfere while on company's work hours. Even though it is presented as a salary plus commission role, you have to clock in/out as a factory worker. Deductions will take place if personal matters should arise during 8-5 business hours. (Such as doctor's appt). As for benefits, these will only be allocated after a 90 day probation period. These benefits could very well cost you up to a 1/3 of your take home salary if you have a family since commission is not paid out up front. Commission's are paid out in monthly percentages with everything backended. PTO can only be taken in 1-2 day incriminates so that yearly weeklong family get together wouldn't be an option here. Trade show attendance is 2-3 times a year with travel being made by car. Very unlikely that airfare will be provided if event is 8-10 hours of Charlotte office. Partnership/Advertising opportunities are presented as limited opportunity Grants which is false. Company will impose strong arm sales techniques to prospects by taking their Free data from YouTube and putting it on their own proprietary products to try to generate a sale. Bar b Que's and opps for advancement are not in the cards with Lightcast, Megastream or Connect to TV ad network

avatar
Lightcast.com Response
8y
While we really appreciate every review - good or bad - we like facts. This can only have been an applicant who was on a trial as sales associate, but wasn't successful or just dropped the ball. Happens to every company. Thankfully most of our staff stays with us for many years, build careers and become very successful. But we want to be realistic: there will always be the occasional new hire who start in sales and drops out within their trial period due to personal issues, not wanting to actually do the job they were hired for, or discovering that sales is just not for them. That is completely fine and a very common scenario. We have absolutely no problem with that as it is just the way it is. The only problem we have with this review is that most of its content contains falsified information - most likely intentional lies, but due to lack of knowledge about job and company. The job applicant/aspirant may have believed to have knowledge when writing this, however confuses many details and appears to have very little insight. Here are a few of the incorrect assumptions we would like to highlight (without taking up too much space and time to counter every error in this review): 1. Lunch breaks are commonly 1 hour and not 35 minutes, but break times at Lightcast are flexible, as are work hours. Our core-work-time is 8-5 pm US Eastern Time, but several of our staff work late and make use of the flexibility. Same with breaks. We encourage our staff to take a total of 1 hour per day, but many break it up in multiple breaks, or take a full hour in order to run errands or have enough time at a restaurant. The setup of our galley and the flexibility for our staff to take breaks at their own leisure and schedule, are critical to our work culture as we believe in the importance of breaks throughout a full work day. 2. Thankfully our office building has exceptionally large windows and in addition we added a lot of glass to interior walls in order to let light flow naturally through every room. In addition we outfitted the entire space with both LED lighting and wall sconce lights flooding the colored walls which are kept in grey, blues and greens. We also do not use cubicles but prefer open and communicative layouts. We don't know exactly if the person who wrote this review confused us with other jobs they might have, but "dark, gloomy and cramped" is entirely the opposite from what we hear from most people walking through our doors. This could be a confusion with another work place of the reviewer which uses cubicles in rooms with little natural light. 3. No one has ever been seen to remove someone's shoes or cell phones at our office. To all our real and existing staff: please alert us if you see anyone removing your cell phone or shoes. :-) That said, we prefer house slippers in order to keep a cozy, clean and relaxed atmosphere. Most of our employees keep a pair of house slippers at our office, but we also provide slippers to those who need them. We have not begun offering bathrobes yet, but have considered it... :-) 4. Commissions for our sales staff are automated and paid monthly. We have yet to see the disadvantage in this. Did the reviewer really mean to mention this as a complaint or to give Lightcast credit for that? 5. Drives to and from Trade Shows: at times we invite sales reps to join us at a Trade Show in order to make more commission and support their sales work. It is also a great opportunity for anyone at Lightcast to interact with, and listen to, our Clients and get to know them better. After all, listening to our Clients shapes our services. We usually bring at least one car, a trailer and plenty of booth equipment with us, which cannot go on the plane - as everyone knows who has ever been at a tradeshow. The reviewer apparently has never been on a tradeshow himself, but only heard about it and made incorrect assumptions. Everyone helps loading, unloading and setting up - even our executives and CEO if they come along. Did the reviewer really think that as a new sales associate in a 90-day trial with Lightcast would be flown in while the VP of Sales and the CEO of the company would set up the booth all on their own? We are sorry, but that is a pretty presumptuous expectation, Mr/Mrs Reviewer. For the rest of your accusations Mr/Mrs Reviewer: you make a lot of assumptions and unfortunately don't even know the difference between an Advertising Opportunity for Advertisers and an App Dev Grant provided to a qualifying Not-For-Profit Organization. This is where your assumptions become slanderous. You have apparently only been with us for a few days or a week and we are sorry for whatever "hardship" you had to endure. We wish you all the best and hope you will find a place of work which you stick to at least for a few months in order to build a career.
3.0
9 Dec 2024
Recommend
CEO approval
Business outlook

Pros

Great $. Awesome Product. Getting to play in the Entertainment/Content Space.

Cons

Wrong kind of environment led to a bad issue of Churn in most of the sales team. Still learning to run an outbound sales business.

5.0
7 Aug 2022
Recommend
CEO approval
Business outlook

Pros

Great care for employees; good atmosphere

Cons

Salaries are not very competitive

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Glassdoor has 21 Lightcast.com reviews submitted anonymously by Lightcast.com employees. Read employee reviews and ratings on Glassdoor to decide if Lightcast.com is right for you.