Lillio Reviews

2.7

34% would recommend to a friend

(164 total reviews)
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Kai-leé Berke

20% approve of CEO

27% positive business outlook

Lillio has an employee rating of 2.7 out of 5 stars, based on 164 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Lillio employee rating is 28% below average for employers within the Education industry (3.7 stars).

Reviews by job title

164 reviews
3.0
1 Apr 2021

Disappointing

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Met some incredible people in there; The company's purpose can be really motivating; Diversity and Inclusion meetings are great, and spark some interesting conversations; Ron and Alana (the CEO and the CTO) are really inspiring.

Cons

So much has changed since I joined HiMama. It changed from a dream workplace to a toxic environment. Management repeatedly blames COVID (or you) for everything that is wrong, without taking any responsibility to fix the problems that they are causing. I do believe that some departments can still be good, though. In my department, there's the illusion of a feedback loop. Management asks for feedback, but nothing is ever done with that feedback, unless it comes from specific people. Also, management can be really dismissive of the ideas and/or feedback that you're bringing, even if you have the data to back it up. Finally, since we started working from home, there's just too many meetings that bloat your schedule and leave little time to actually do your work. Meetings are often small talk and could be a lot more focused on actual work. I really wish I could stay at HiMama, but eventually management made it impossible for me to stay. It's really unfortunate.

2.0
26 Mar 2021

HiMama is toxic

Recommend
CEO approval
Business outlook

Pros

1) The product is genuinely a great product and it's changing the world, I felt very proud to work in the early childhood education sector 2) There are some really wonderful people who work at HiMama 2) The office was located in a really central area, easy to get to and lots of lunch spots around

Cons

1) HiMama is a toxic environment, the entire culture revolves around the sales team and their high performers. If you aren't on the sales team, it's hard to feel as if your successes matter to anyone, regardless of the hours/effort you put in. If you are on the sales team, you're only recognized for the extra hours/time you put in. 2) A lot of the office culture revolves around partying and alcohol, while they did start offering non-alcoholic beverages at company events - the theme of most gatherings was to still get drunk. It can be very alienating and hard to feel like you fit in if you aren't getting drunk at company events. 3) There is no support for junior employees across departments - it's a struggle to succeed if you're junior with not a ton of previous work experience in literally any department. If you come in as a junior employee, you will be made to feel bad about that. 4) Management is out of touch with reality and frankly, do more harm than good. If I had met with the CTO prior to joining HiMama - I would not have accepted a job offer. 5) There is no people operations or HR - as such, there is no way to report problematic behavior. 6) The CEO solicits Glassdoor reviews from new hires or people who have made it to the 3 month mark. I do feel that those reviews are genuine but regardless they are solicited while you're employed.

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Lillio Response
5y
It’s disappointing that you left HiMama feeling that it was a toxic environment. Given that these reviews can sometimes be referenced by candidates who are interested in joining HiMama, I do feel obliged to provide objective data that your experience does appear to be isolated. We collect feedback from our team on a weekly basis and from that data we have an Employee Net Promoter Score that is currently 40% higher than the benchmark average, beating benchmarks in almost every category. That said, it’s regrettable that your experience deviated from that, and it’s discouraging to hear about it. We have had a People Operations and Human Resources leader and team for several months now, so my hope is that things have changed in your team since you left HiMama. The thing I have always been the most proud of, and continue to be the most proud of, at HiMama is our people and how wonderful they are. I know you’re no longer with us, but I am confident that the challenges you faced have since been rectified given the consistently positive feedback we receive from the team on a regular basis. I hope that you still have some fond memories of your time at HiMama and that you felt there were some areas of growth and learning during your time with us. I sincerely hope that you have found an opportunity that is a great fit for you and where you are really happy. - Ron
1.0
28 Mar 2024

Don't work here

Recommend
CEO approval
Business outlook

Pros

Used to be some good people working here.

Cons

Toxic workplace. Layoffs all the time, zero job security. Culture of fear. Everybody is worried. Senior leadership team is horrible, new CEO is horrible, they fill all the senior roles with their friends from their previous company. Senior leadership is also extremely fiscally irresponsible, spending hundreds of thousands on an entirely unnecessary rebranding and on a company-wide offsite, only to lay high-performing staff off a few months later due to budgetary concerns. Questions about poor decision-making are seen as questioning authority. And when asked questions about diversity in senior leadership team, they shed tears and accuse employees of racism. Epitome of white fragility. And yes, they are all white or white-passing and that's not racist to say, no matter how much it breaks their hearts and makes them sad. Turned a proud Canadian company into a shameful American one. :(

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Glassdoor has 171 Lillio reviews submitted anonymously by Lillio employees. Read employee reviews and ratings on Glassdoor to decide if Lillio is right for you.