As a former employee of Little Words Project, I must share my disappointment with the company's toxic corporate culture, lack of support for store teams, and the unprofessional manner in which the business is run. While the company may present a positive image to the public, the reality is far from ideal for those working within it.
One of the most significant issues is the disconnect between corporate and store teams. Despite our efforts to communicate our concerns and needs, corporate consistently ignores the feedback from the field. This lack of listening has led to a toxic and unsupportive work environment, where store teams are left feeling undervalued and frustrated.
Furthermore, the chronic understaffing of store teams has contributed to an excessive workload for employees, with little to no recognition for our dedication and hard work. Instead, we are constantly asked to take on more responsibilities without any additional support or compensation.
Perhaps the most disheartening aspect is that the company places blame on store teams when employees leave, rather than acknowledging the real cause – the toxic nature of the business. Rather than addressing these concerns, the focus remains on maintaining the company's image, which only exacerbates the issues.
In conclusion, I cannot recommend Little Words Project as an employer due to the corporate toxicity, lack of support for store teams, and poor management practices that leave employees feeling overworked, unappreciated, and ultimately, eager to find a better opportunity elsewhere.
