Does Lob pay their employees well?

According to anonymously submitted Glassdoor reviews, Lob employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Lob. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Lob?

38% of Lob employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lob 3.1 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Lob?

Account Executive (10) , Software Engineer (10) , Enterprise Account Executive (4) , Sales (3) , Customer Success Manager (2)

What are the pros of working at Lob according to real employee reviews?

"Great people that are passionate about their jobs and work collaboratively" ((in 18 reviews)); "Great benefits and comp" ((in 12 reviews)); "The team is cohesive, kind, self" ((in 8 reviews)); "Hours are very reasonable, and as startups go the work life balance is virtually ideal." ((in 5 reviews)); "life balance is pretty good." ((in 4 reviews))

What are the cons of working at Lob according to real employee reviews?

"Poor leadership, not transparent about the direction of the company, a lot of micro" ((in 11 reviews)); "4 rounds of layoffs while I was there." ((in 6 reviews)); "No 401k matching" ((in 4 reviews)); "More transparency into all roadmap plans is in the works and should be helpful (especially in engineering where we want to know what we'll be working on today, tomorrow, next month, and next year)." ((in 4 reviews)); "Some priorities don't make sense and leave you wondering if management is inexperienced." ((in 2 reviews))

What are employees saying about Lob redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lob redundancy and their outlook for job security at Lob in 2026.

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Lob

Lob Reviews

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3.0

38% would recommend to a friend

(94 total reviews)

Ryan Ferrier

54% approve of CEO

39% positive business outlook

Ratings by category

3.3

Diversity and inclusion

3.2

Compensation and benefits

3.1

Work/Life balance

3.0

Culture and values

2.8

Career opportunities

2.7

Senior management

Lob has an employee rating of 3.0 out of 5 stars, based on 94 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Lob employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

94 reviews

5.0

31 May 2026

Supportive team and fun onboarding

Customer success manager

Recommend

CEO approval

Business outlook

Pros

Once I met my hiring manager during the interview process, I knew that I wanted to work here! The onboarding process was really fun, and my manager alongside my team have been a tremendous help as I am learning the ropes. Everyone across the org has been really helpful, and I feel that I can lean into anyone for help as questions come up. Honestly, this has been my favorite job so far.

Cons

Things move VERY fast, and there are constant changes. We also have to adapt to changes that happen with USPS. If you don't do well with building out new processes or workflows, then you might have a tougher time adapting here.

5.0

21 Apr 2026

Lob - An innovative company with such positive culture

Head of revenue enablement

Recommend

CEO approval

Business outlook

Pros

Positive culture, open to innovation

Cons

A refresh of resources needed

4.0

8 Apr 2026

Exceeded expectations!

Software engineer

Recommend

CEO approval

Business outlook

Pros

Company is nicely sized where there is enough complexity and traffic to make things interesting, but also small enough to where it feels manageable and you can feel capable to having a good understanding of all systems at play. Engineers are very smart and the PMs work well with them and don’t simply order them around.

Cons

Working with some older systems and non-tech savvy customers makes things slightly more difficult, but that’s the B2B world I suppose.

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Supportive team and fun onboarding

Lob - An innovative company with such positive culture

Exceeded expectations!

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