London Computer Systems reviews about "training program"

Technical staff are underpaid Lack of Vision Lack of willingness to fix fundamental issues Lack of courage to make necessary changes Resistance to new technologies You won’t get a work laptop You won’t get the necessities for development You won’t be appreciated for what you do You won’t get a clear UI mock for your projects Teams keep making breaking changes for other teams Late and unfair reviews No long-term and badly planned short-term projects Unreliable systems Almost no opportunity to grow

The position can be very stressful at times. Not because of the customers on the phone, but because of the type of problems you will be dealing with. The software is very large and it is impossible to become an expert. At times I felt unfit to give people the help they need. There is also stress coming from management and the judgement of your performance. It seemed like all that mattered was the number of tickets you closed and if you weren't meeting the quota, you were less valuable.

If there is one thing I would improve at LCS, it would be that once the training is over, there is not a whole lot of documentation for the job at hand. It is very much a tribal knowledge sort of thing where you just learn the ins and outs. While there are plenty of resources to turn to, sometimes the process documentation can be lacking.

Pay is average for my internship