London Underground Reviews | Glassdoor.com.au

London Underground Reviews

Updated 10 November 2018
115 reviews

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3.9
StarStarStarStarStar
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Approve of CEO
London Underground Commissioner Mike Brown
Mike Brown
60 Ratings

115 Employee Reviews

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Pros
  • "great place, laid back, lots of different people to work with, lots of cut aways, free travel, lots of annual leave to play with" (in 21 reviews)

  • "Great Pay, Great Benefits, Pretty good work-life balance" (in 5 reviews)

Cons
  • "the shift work is tough, also some customers can be a complete nightmare" (in 15 reviews)

  • "Still suffers from government sector red tape preventing employees from working at optimum output" (in 4 reviews)

More Pros and Cons

  1. "LUL"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Excellent project team, collaborative, respectful and allows high level of flexibility

    Cons

    Still suffers from government sector red tape preventing employees from working at optimum output.

    Advice to Management

    Continue to evolve the company to maximise revenue into reinvestment works.


  2. "CSA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CSA in London, England (UK)
    Current Employee - CSA in London, England (UK)
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at London Underground full-time (More than a year)

    Pros

    Good benefits, pension, holiday. Work is easy

    Cons

    Shift pattern can be tiring, dealing with rude and sometimes aggressive customers

    Advice to Management

    Create more promotional opportunities

  3. "Great salary, work life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at London Underground full-time (More than 3 years)

    Pros

    Good salary
    Free travel
    Final salary pension
    35 hour week
    Interesting projects to work on

    Cons

    Golden handcuffs, the deal is so good you’ll never leave


  4. "Customer service assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CSA in London, England (UK)
    Current Employee - CSA in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at London Underground full-time (More than 3 years)

    Pros

    Great money
    Great career prospects

    Cons

    Shift work
    Early starts
    Late finishing
    Taxi rides
    No parking

    Advice to Management

    Be diverse


  5. "Overall ok"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at London Underground full-time

    Pros

    Good work life balance overall. Free travelcard

    Cons

    Very political. Unclear growth path.


  6. "Driver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Driver in Perivale, England (UK)
    Current Employee - Driver in Perivale, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at London Underground full-time (More than 3 years)

    Pros

    I need a job better payed for my family (I have two children),I have 5 years experience driving in London and my actual job is not good pay,,

    Cons

    I’m a person very seriously,I have good capacity to learn a lot of things,and I like to work in teams

    Advice to Management

    I will be very happy to work for London Underground,for one better salary like this one for the moment and to have some times to dedicate my children’s,,thanks


  7. "Grade 1 Administrator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)

    I worked at London Underground full-time (More than 3 years)

    Pros

    Loved my Job very much.

    Cons

    No real complaints. Good company.

    Advice to Management

    They run a good ship with good people! Not the easiest company to get into. Definetly worth it if you get Lucky.

  8. "Station Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Station Manager in Euston, England (UK)
    Former Employee - Station Manager in Euston, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at London Underground full-time (More than 8 years)

    Pros

    Staff privilege
    Good salary
    investor in people

    Cons

    Unsocial hours work
    Staff assault
    No work life balance

    Advice to Management

    To review work frame of agreement
    To reduce the the shift work


  9. "London Underground"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at London Underground part-time

    Pros

    Great company, great benefits and great staff.

    Cons

    I don't think there are any downsides to working for LU.


  10. "London Underground review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in London, England (UK)
    Current Employee - Project Manager in London, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at London Underground full-time (More than a year)

    Pros

    Good pension which offers a high return

    Cons

    Work does not have much engineering


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