Lorna Jane Reviews

Pros

Staff discount and parking at HQ

Cons

Management were emotionally abusive. I noticed pretty quickly - every meeting when I was alone with my manager she would tell me I wasn’t good enough. Even after only working their 2 weeks. But didn’t know who to talk to about it. Finally reached out to another girl who had been there a long time- she told me she didn’t understand why anyone comes to work at Lorna Jane and felt bad that they don’t know what’s coming. She said not to trust anyone or reveal any weaknesses because they’d be used against me. That girls had refused promotions to work with my manager. Apparently my manager is very close with Bill and Lorna and has been there for over 10 years so pretty much untouchable. It seemed to be an environment very focused on making women feel worthless so they’d work harder or buy more product. I always felt uncomfortable and unwelcome. I was in the online team and if you bought product from the warehouse or anyone that wasn’t online you were ostracized because you were helping another team with their KPIs. Unhealthily competitive. Witnessed one girl in particular continuously crying after speaking with management and not making target - and then just smiling and pretending she was fine and work harder and harder. CEO would always tried to make people scared for their jobs in meetings. My experience at Lorna Jane impacted my self worth and trust with workplaces.

Pros

40% off full price active wear Good work/life balance as I get no shifts ever

Cons

Head office only cares about KPI's Only get rostered if you sell $200 per transaction

Pros

The retail minimum wage (set by government) is good, hours were okay but sometimes issues with understaffing or lack of coordination or management.

Cons

I hated my time at Lorna Jane, and had a bad feeling for it even before I started - went to a training day (where also i didn't learn much) where some of the girls were confronting, fake and catty (like wanting to create some silly "mean girls" clique vibe). I can imagine why some of the reviews mention bullying. Also, these girls just love Lorna and Bill, see them as some God or celebrity (delusional), it was really weird! High KPIs which have to be met, even if done through unethical and pushy sales tactics - hated how I felt about myself while working there. Also, because of the individual KPIs, I've seen girls get into arguments (doesn't really support "team work"). Poor benefits (40% off first shop, 25% thereafter) all while you are expected to wear Lorna Jane clothing at work - most other retailers provide much better benefits especially when the product is pretty expensive. Also, Lorna advertised all this mumbo jumbo about recycling, caring for the environment and all that but i don't know if this is true at all - we were never given any direction to recycle delivery boxes, or implement any environmentally friendly practices - i've seen so many plastic sleeves and rubbish used really wastefully! Didn't see a compost bin or anything like they claim at the HQ either. So I don't trust anything that they claim - like their ethical manufacturing etc. Lorna just seems super evil to me now! So, I have found it difficult to purchase Lorna Jane now, after having worked there also because I know that post-sale customer service isn't that great and I don't feel great buying from a company that has a poor company culture or ethical standards. So, PLEASE like sure from the outsider view Lorna Jane seems like a great place to work (i thought that too!) but it really really isn't - there's a reason why there is such a high turnover rate (in both the HQ office jobs and retail positions)!

Pros

Unfortunately nothing positive to share.

Cons

Although you’d expect a company like Lorna Jane, that’s made up of mostly young females, to have maternity leave benefits don’t make the same mistake I did. They have absolutely no paid maternity leave whatsoever! So all you get is the 4 months pay from Centrelink.

Pros

Living garden inside the building, well kept grounds, getting to wear activewear to work

Cons

Lack of trust through the business, no interest in leveraging technology, old school sales mentality and bullying culture.