Lorna Jane Reviews

Updated 13 Jan 2021

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2.8
36%
Recommend to a Friend
44%
Approve of CEO
Lorna Jane CEO Bill Clarkson (no image)
Bill Clarkson
134 Ratings
Pros
  • "Currently I have been working at Lorna Jane for just over 3 months(in 29 reviews)

  • "The girls I worked with were wonderful(in 24 reviews)

Cons
  • "Event coordinators are expected to get free venues to sell Lorna Jane activitiewear (e(in 35 reviews)

  • "Last minute changes in strategy from Head Office has challenging effect on field team members(in 32 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Store Manager"

    5.0
    Current Employee - Manager in Albury

    I have been working at Lorna Jane full-time

    Pros

    Amazing environment. Supportive company. Women supporting women. Great salary. Awesome discount!

    Cons

    Only con is a fair amount of IT errors

  2. "Fun"

    4.0
    Former Employee - Retail Associate in Sydney

    I worked at Lorna Jane part-time

    Pros

    Good team and interview process

    Cons

    Poor incentives and harsh management at times


  3. "Sales Assistant at Lorna Jane"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Assistant in Brisbane
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Lorna Jane part-time for more than 3 years

    Pros

    Fun environment, good perks, interacting with people

    Cons

    Long hours, individual KPIs, repetitive

  4. "Don't bother"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Retail Sales Assistant 

    I have been working at Lorna Jane part-time for less than a year

    Pros

    Good staff discount, and great team to work with

    Cons

    Don't pay staff correctly, will tell you one thing in an interview and then employ you to do another, head office only cares about KPI'S and selling, very little support from management

    Continue reading
  5. Helpful (1)

    "Amazing Growth Opportunities !"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Support Centre Team Member in Brisbane
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lorna Jane full-time for more than 5 years

    Pros

    - Amazing product + discount - Solid and relevant brand message - Lorna Jane has a very flat structure so many roles have direct access to the owners of the business. They are true entrepreneurs who have built Lorna Jane from the ground up, so it's great to learn from them and hear about their vision for the company and their insights.

    Cons

    Fast-paced, sales environment with a heavy focus on KPIs and performance. This isn't a challenge per se, however to thrive in this environment you have to love a challenge, be intrinsically motivated and be results-orientated.

    Continue reading
  6. "Some benefits, but pressure to sell and be an all-rounder"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Specialist in Sydney
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Lorna Jane full-time for more than a year

    Pros

    Some discounts on product Making friends with some staff

    Cons

    Can be very boring in quiet stores Expected to do visual merchandising as sales specialist or store assistant manager

    Continue reading
  7. "Evil dressed up as doing good for women"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Student in Adelaide
    Doesn't Recommend
    Negative Outlook

    I have been working at Lorna Jane part-time

    Pros

    Making life long friends. Meeting health conscious women

    Cons

    Excepted unpaid overtime. Tricks to customers to buy more made me feel sick. If no customers in the store it was somehow your fault. Threats of hours or your job cut if sales were low. Unreasonable expectations of still wanting high sales in the middle of winter during days of storms. Causing anxiety among staff. Minimal staff discount. Management at head office have it worse from Lorna and her husband Bill. Truly evil couple.

    Continue reading
  8. Helpful (1)

    "Sales Associate"

    5.0
    Former Employee - Retail Sales Associate in Sydney

    I worked at Lorna Jane part-time

    Pros

    staff discounts, offers retail training through portal

    Cons

    needs more team development and bonding

  9. Helpful (1)

    "Great! Very friendly helpful business - very sales and KPI focused"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Store Manager 
    Recommends
    Neutral Outlook

    I worked at Lorna Jane full-time for more than 3 years

    Pros

    Great positive and happy people to work with Great support from head office and customer support if needed in-store (they are always on call) 40% off full price items

    Cons

    Too sales and target focused - can be off putting to customers and get the opposite effect Bonuses are given to employees in Lorna Jane vouchers that have to be spent in your store within 3 months - no cash incentives Claims items and fabrics have certain ‘unique’ qualities that aren’t based on facts and/or proven results.

  10. "."

    2.0
    Former Employee - Christmas Casual 
    Doesn't Recommend
    Approves of CEO

    I worked at Lorna Jane part-time

    Pros

    Made good friends while working there

    Cons

    Didn’t get a stable salary.

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