The company and store value themselves on Culture and Community It followed very little of what one is taught.
Managers walk around and leave and go getting over payed to do absolutely nothing.
Managers set a horrible example for the employees by coming and going as they please, never being in the department and off gossiping with other managers about employees and themselves.
Nobody wants to take responsibility for anything they do wrong.
Pay is low, the melodrama that happens between department managers and then department staff is ridiculous. Some of the managers in the store despite not having the title of store manager have an arrogant air to them that they run the place.
Managers treat the employees like they don’t mean much or are worth much. In order to get ahead in this location In particular.. it appears that you have to do a lot of butt kissing.
The customer is always right 90% of the time because the managers always take up the side of the customer. All you have to do is say “I don’t want to pay this much” and cause a scene and it’s yours for whatever price.
God forbid a host say no to a customer. That could get you reprimanded or talked down to like an insubordinate child.
Managers take all of the credit for anything that the workers do. If your lucky you will get recognized. It doesn’t happen much.
If you do get positive feedback it may bight you in the butt. You will be asked to work even harder despite there not being enough time.
If corporate knew what was actually happening in the store most people would have been fired a long time ago.. unless they don’t care. But then again all you have to do is know the right person and you can pretty much get away with anything! So I guess that could be a pro.
