Does Lugg pay their employees well?

According to anonymously submitted Glassdoor reviews, Lugg employees rate their compensation and benefits as 2.2 out of 5. Find out more about salaries and benefits at Lugg. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Lugg?

33% of Lugg employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lugg 2.5 out of 5 for work life balance, 2.1 for culture and values and 2.1 for career opportunities.

What are the top reviewed jobs at Lugg?

Driver (21) , Driver Helper (7) , Operations Associate (5) , Mover (4) , Truck Driver (3) , Driver/Mover (2) , Independent Contractor (2) , Load Lugger Driver (2) , Lugger (2) , Mover/Driver (2)

What are the pros of working at Lugg according to real employee reviews?

"Decent pay and only communicating with customers through chat or email." ((in 8 reviews)); "On busy days money was really good." ((in 5 reviews))

What are the cons of working at Lugg according to real employee reviews?

"Management is always on vacation." ((in 7 reviews)); "Support team is terrible!" ((in 5 reviews)); "No benefits." ((in 4 reviews)); "The managers spend sooooo much of their time monitoring and training." ((in 3 reviews))

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Lugg

Lugg Reviews

2.8

33% would recommend to a friend

(65 total reviews)

Jordan Brown

30% approve of CEO

19% positive business outlook

Ratings by category

2.7

Diversity and inclusion

2.5

Work/Life balance

2.2

Compensation and benefits

2.1

Culture and values

2.1

Senior management

2.1

Career opportunities

Lugg has an employee rating of 2.8 out of 5 stars, based on 65 company reviews on Glassdoor which indicates that most employees have an average working experience there.

Reviews by job title

65 reviews

5.0

16 Sept 2025

I was a driver/mover

Driver

Recommend

CEO approval

Business outlook

Pros

Lots of freedom in the beginning

Cons

Structure of the app changed from hourly to commision

5.0

11 Aug 2025

Great company and leadership

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Remote work, great pay and compensation, the ability to make an impact to the company, everyone is super nice, great work/life balance

Cons

Very little cons or concerns. Some misalignment between departments

5.0

23 July 2025

Working for Lugg

Driver helper

Recommend

CEO approval

Business outlook

Pros

Make decent money Flexible schedule

Cons

Lugg wouldn't hire me back because I have a prepaid phone plan? SMH It doesn't make sense. I am not always guaranteed work on the Lugg app and if I don't get paid then how am I going to pay for the phone bill.

Viewing 1 - 3 of 65 Reviews

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