Lumen Reviews

3.4

58% would recommend to a friend

(7,766 total reviews)
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Kate Johnson

71% approve of CEO

49% positive business outlook

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,766 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

8K reviews
1.0
3 Dec 2024
Recommend
CEO approval
Business outlook

Pros

Reasonably decent Health Insurance plan

Cons

Convoluted org structure Everything is Silo'd and no cohesion between depts. Even worse when trying to deal with US or APAC HQ Team when you're in a satelite office. Systems gallore all of which do not talk to each other. Product team seem to march to the beat of their own drum as opposed to listening to sales in terms of what the customers want. More interested in optics and how they look in the eyes of HQ than meaningful leadership and action.

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Lumen Response
1y
Thank you for sharing your thoughts. Unfortunately, at times, restructuring, reorganizations, or realignment to business realities is needed to drive our continued transformation and company growth. These decisions are difficult and not something we take lightly. Lumen understands the impacts these events have on our employees and provides support and guidance through the challenging transitions.
4.0
15 Sept 2022

Neutral

Recommend
CEO approval
Business outlook

Pros

A good place to work and stable with high job security

Cons

Not innovative and no competition in job market

Viewing 1 - 3 of 7,766 Reviews

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