Lumos Labs Reviews

4.0

69% would recommend to a friend

(42 total reviews)

Krishna Kakarala

100% approve of CEO

55% positive business outlook

Lumos Labs has an employee rating of 4.0 out of 5 stars, based on 42 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumos Labs employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

42 reviews
5.0
20 Sept 2016
Recommend
CEO approval
Business outlook

Pros

This is the best job I've ever had! + I love working with one artist to make an experimental game in a few months. + I love the friendly teams who volunteer their time to preview the customer experience. They made a big difference and taught me a lot! + I love the trust of my teammates in my experimentation. + I love the flat organization where anyone is available, yet we respect each other's time highly and schedule very few meetings. + I love the healthy catering and subsidized Equinox gym membership. 4-years of these perks of working here has improved my mind and body's wellness and fitness. + I love the quiet library.

Cons

This is the highlight of my career so far. The following sometimes challenges my confidence: - Each day, I get distracted by a lot of casual and committee-style chatting. Part of my distraction is the open floor plan and my own introversion. Part of my distraction is the dissonance between purported business goals and day-to-day culture: I wish the chatters were hands-on working. There's around 25% of work hours scheduled for sharing knowledge, collaborating, and team meetings, team bonding, committee decision making, that I'd estimate 50% less work gets done, since those meetings generate follow-up work to do that is based on opinion-driven meetings. This throws off quite a bit of the priorities from the work that has hard evidence backing up its profitability. Those that contribute the least (due to skill-set mismatch, job description, or lack of their management) talk the most, which is distracting and a drain on the whole team's success. - Each week, I get impatient with some managers talking about adding value to customers, when I wish the managers were making simple financial forecasts, researching business intelligence and doing the simple and obvious work first rather than prioritizing high-risk, high-cost projects whose major upside is that it's really fun work to do (I enjoy the work, but have modest forecasts out of what customers get out of some the experiments with less financial evidence). - Each month, I get impatient with games that were blocked from progressing for over a year, and then excuses get made, and new people get hired, but the real causes of the blockage: lack of managerial accountability, and financial forecasting of these decisions. It's a drain on my enthusiasm when around 10% of my work held in limbo for months and the criteria for acceptance get changed in the meantime.

3.0
21 May 2018

Old Guard vs. New Guard

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

+ Mostly friendly, down-to-earth people + Growth in position and responsibilities is generally encouraged + Working on lots of new games, products, features after years of a heavy focus on marketing + Decent benefits, with some unique options like Grand Rounds and OneMedical + Solid work/life balance, most people usually come in after 10 and start leaving after 5. Usually no weekends or late nights (unless you choose to stay late, in which case, dinner is paid for), but no one will encourage you to go home either + People actually use the flexible PTO quite flexibly with one-off doctor's appointments, 2 week long vacations, long weekends. People generally take more time off than the industry standard, but up to you to do so. + A few people work remote and working remote from time to time is acceptable + Plenty of social events

Cons

- Multiple people are leaving the company every month. It won't be long until it's a very different company. This might be a pro. - Lumos's "core values" are not taken seriously. You'll rarely hear about them within the company. There are multiple egos on multiple teams. Some people will yell and raise their voice and not be admonished. There are people who directly say "I've worked here longer than you" and people who indirectly say or think it, and this is used as rationale for decisions. These people and people with tenure at the company in general have favoritism as opposed to it being a meritocracy. Tenured and favorited employees can do no wrong, even if the team opposes their behavior and even if their behavior contradicts the "core values". - The combination of the two creates a serious Old Guard vs. New Guard feel, particularly with regard to some (not all) who were at the company before the FTC settlement. If the Old Guard doesn't agree with an opinion, it will feel not welcome or be pushed out, but don't expect any serious discussion about their opinions or decisions. The hypocrisy is real on certain teams. - Management/HR do not take transparent actions with regard to feedback and feedback may be ignored - No 401k match. - Insurance is not actually 100% covered for individuals unless you take the lowest tier plans. - No subsidized commuter passes, just the standard pre-tax option

1.0
25 Jan 2016

Cushy Perks Hide Big Problems

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Perks: vacation time, gym, free food These are the fun things that hide the issues I can't list anymore perks

Cons

Bullying Immature management Lazy/ whiny employees Stagnant product Too many people for too little work Many folks are secretly unhappy

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Glassdoor has 51 Lumos Labs reviews submitted anonymously by Lumos Labs employees. Read employee reviews and ratings on Glassdoor to decide if Lumos Labs is right for you.