2mo
Thank you for taking the time to share such detailed feedback. We’re genuinely sorry to hear that your experience did not meet expectations.
We’re pleased that you recognised some positives around compensation and work-life balance, but it’s clear from your comments that other aspects of your experience fell short, particularly in relation to communication, career development, and follow-through on commitments.
As a growing business, we recognise that there have been areas where our structure, processes, and consistency have needed to evolve. That is something we are actively addressing. This includes clearer career pathways, more structured development and learning support, improved communication across teams, and greater visibility and accessibility from leadership.
Your comments regarding progression and development are particularly important. We are currently strengthening our approach to career frameworks and ensuring that requests for learning and development are handled more transparently and efficiently.
We also acknowledge the feedback around alignment and clarity. As we scale, ensuring consistency in how we operate and communicate across the business is a key priority, and we are taking steps to improve this.
While we may not fully recognise every aspect of your experience, we do take the themes seriously and are committed to continuous improvement.
If you would be open to it, we would welcome the opportunity to understand your experience in more detail. Please feel free to reach out to us directly and confidentially.
We’re sorry that this role did not meet your expectations and that it felt like a step back for you. We wish you every success in your future career.