Reviews by job title

13 reviews
1.0
22 Feb 2020
Recommend
CEO approval
Business outlook

Pros

Cool clients, people who are passionate about the work. You can learn a decent amount from being around this work.

Cons

M+R has very high turnover in their junior staff (Associates and Account Executives). Pay is low and much is demanded from junior staff, with very little opportunities for promotion, so it makes sense that people are leaving in droves. As an associate or account executive, if you’re not promoted within 24 months, you’re essentially fired (and at least three people I know during my tenure here have been dismissed because they were not promoted quickly enough). Especially as an associate expect to be pigeonholed into doing menial tasks and not be given increasing responsibilities unless you get every part of your job 100% right. Management is very anti-union and didn’t voluntarily recognize our union when workers first tried to organize, even went to go and hire Trump’s law firm in bargaining (the irony of that was not lost on most staffers).

5.0
30 Dec 2016
Recommend
CEO approval
Business outlook

Pros

- The best people in the industry. Smart, kind, honest, genuine. - Amazing causes and clients. - Strong processes and structure. - Excellent opportunities for advancement if you're good at your job. - Great benefits, good pay that gets even better if you succeed. Strong emphasis on honest feedback at all levels and improved processes mean that challenges get addressed head on. There are multiple paths for all staff to share their opinions about how the company can improve. Anonymous questions and concerns submitted to senior staff are openly discussed on weekly staff calls. Processes to support staff especially at the junior level mean you will get substantial training and coaching. Compensation is very fair. Junior staff have received higher bonuses during years where profits were exceptional.

Cons

- Non-profit clients means pay is lower than agencies that service for-profit industries. - Lot of tedious work for entry level staff. - Campaign-style workload sometimes can feel overwhelming. Workload can be high, but this is true at all levels. Management is continually working to improve the experience, including by hiring additional staff to create excess capacity.

4.0
28 Sept 2023
Recommend
CEO approval
Business outlook

Pros

Decent Pay, good clients, good teammates

Cons

Understaffed, stressful environment on certain teams.

5.0
19 Sept 2018

Great People, Great Teams

Recommend
CEO approval
Business outlook

Pros

- The people. People you'll work with are kind, caring, good-hearted folks. - Truly a place where everyone is rooting for each other and where you're on the same team. There's very little "I" and a lot of "we." People will help you out just because they can. - The work is big and important. You'll feel like you're making a difference every day you work here and the orgs you work with are some of the best in the world at what they do. - Great culture around transparent feedback. There's a steep learning curve but if you want to grow there is likely opportunity for you to do that. - Opportunities to innovate in the field—from interesting experiments to creating a new field of practice. In many ways it has the best of both worlds—the innovation culture of a startup and the infrastructure of a more established business. - Nice perks like professional development scholarships, free lunch Fridays, company outings, etc.

Cons

- Systems are still getting figured out. It's a growing company and people are very thoughtful about how things work (like equity, hiring, promotions, salaries, etc.) but there are still sometimes unintentionally hurtful things said or actions taken. - Pay is good but at mid-level is lower than what you could get in other places for similar work.

1.0
19 Feb 2021
Recommend
CEO approval
Business outlook

Pros

Helping out on some progressive clients felt nice.

Cons

I've worked at a few places and this was the worst I've worked at. The primary issues were lack of diversity and feedback structures. Being a BIPOC, it felt very alienating to constantly be the only diverse person in a group. There was a fake wokeness in that everyone acknowledged the issue, but power dynamics never changed because most senior roles were all white and there are never any openings for leadership positions which leads to a lack of diverse ideas and people at a higher level as leadership is only reserved for those who have been at the company for 10+ years. In short, pure loyalty and conformation is rewarded over diversity. Regarding feedback, there is a focus on perfectionism to the point where any effort to go above and beyond is more likely to be met with critique on what is wrong leading to a lack of incentive to want to do more. There would also be a public chat (#hotd or hero of the day) that praises the same people publicly which alienates people for feeling like they aren't gold enough. Pay is also way below market value with no room for negotiation.

2.0
6 May 2025
Recommend
CEO approval
Business outlook

Pros

- Union - Pay and PTO are good - Some good people - Work can be interesting

Cons

- You will not be promoted if you don't fit the M+R mold, which is young, white, ambitious, a little quirky (but not too much, just enough to entertain senior staff) - They keep promoting toxic people who mistreat junior staff - They don't value experience that doesn't come from them - If you don't want to be a VP or a partner, you will have to fight to move up, but you'll probably just leave

5.0
21 Mar 2022
Recommend
CEO approval
Business outlook

Pros

I felt the need to weigh in because the reviews for M+R are not matching up with my experience at all. There are a lot of pros to working at M+R: -- There is a union! Unions are great, and the union at M+R just secured an incredible new contract. The union also shifts the dynamic in the workplace so your coworkers are your comrades instead of your competition. -- The pay is good and competitive with similar agencies, thanks to the new contract. There is pay transparency and a no-negotiation policy, so you never have to wonder if you are being underpaid. -- There is a clearly laid-out pathway to promotion, and multiple chances per year to be promoted. Lots of senior management are folks who started as associates and moved up, so it's not hard to see yourself moving up. (This may vary based on the area you work in though.) -- Good benefits, including lots of paid time off, including time that is explicitly for mental health. -- You can work from an office, work from home, or do both. M+R will also compensate you for things like your internet bill and allow you to expense office supplies, lunches, etc., when you work from home. -- THE PEOPLE! The people are great. M+R has a top-notch staff of smart, creative people who want to make the world a better place. -- The work is fun, fulfilling, creative, and challenging. You will not be bored. You will stretch and grow. -- Management is honestly good, particularly compared to other workplaces I've experienced. They are thoughtful about feedback. There are a lot of different types of leadership at M+R, including some people who are truly trailblazing with the compassionate way they lead, and I feel supported by management. When I have had any issues, they have been proactively and quickly resolved, and I honestly do think most of the people in management want everyone to be successful and feel valued and happy. -- They are seriously trying to be more inclusive and equitable both in their work and their own operations. It's an ongoing conversation. No workplace is perfect, and there is still room to do better, but they are still trying and being held accountable by staff to show progress whereas most workplaces maybe had a workshop in 2020 and then crossed it off their list. The have a new senior leader solely dedicated to moving the needle for racial justice & equity, and she is great! -- I feel appreciated, nearly every day. There is a Slack channel dedicated to recognizing your colleagues for great work, and it brightens my day when someone sees my efforts. I came from an environment where I didn't get much feedback unless it was negative, so this is one of my favorite parts of working for M+R. I rarely have to wonder how I'm doing, because people tell me. I have never been part of a workplace where colleagues email your direct supervisor just tell them that you did something awesome, and cc you on it, so you know how valued you are. It is a wonderful thing to be seen, and an even more wonderful thing for people to see you AND lift you up in front of the people who can promote you. -- M+R has really cultivated a fun, quirky, progressive workplace culture and I just like signing onto work in the morning, I enjoy and appreciate the people I work for, and it's one of the best places I have worked. I read the negative reviews before accepting the job offer from M+R and was nervous about it. What if they were right?! But if you are here right now and unsure after reading some of these reviews, rest assured that it is worth taking the plunge. Accept the offer, and judge for yourself. You may find, as I did, that you love this job and this workplace.

Cons

That said, even though I cannot relate to a lot of these negative reviews, not every workplace is the right one for every person. Here are some cons: -- The pace is fast, the issues we work on are tough, and that is not for everyone. -- Time management can be difficult, because there's a lot of work. If you don't have good time management skills coming in, you may struggle to stay afloat. -- There are A LOT of meetings, both external and internal. If you are very meeting-averse, this is not the place for you. -- The expectations are high and employees are expected to perform at a high level, pretty early on. That can be stressful, and I'd imagine it's even more stressful if you are just out of college or don't have a ton of work experience. -- There's a steep learning curve if you are new to agency work, particularly as it relates to tracking your hours throughout the work day (so clients can be billed.) Time-tracking in particular may be a hurdle for some folks, so if that sounds like a nightmare to you, perhaps keep looking. (Though the new union contract makes this a bit more flexible.) -- The structure can be a little confusing, and you will have a lot of supervisors. There is only one supervisor who oversees your overall performance and professional development, but you will have supervisors on your account teams as well. So, depending on your role, you might end up with a boss and one or two grand-bosses on each account. I am not bothered by this, and I have never had nine bosses coming to talk to me about my TPS reports, but depending on your disposition and how you feel about supervisory relationships... you might not dig this part of the job. -- This sounds like a contradiction of the thing I just said, but you will also need to be fairly autonomous and able to keep yourself on task without a ton of oversight. If you struggle to get things done if someone isn't watching you, you will struggle, because you're expected to be able to manage your own time and tasks without someone peering over your shoulder to make sure you're working. I like this, but some people might not. -- Because there is a lot of variance in leadership styles and personalities on teams, employees at the same level with the same number of accounts can have totally different experiences at M+R. Every account honestly has its own team culture, and your experience can vary a lot based on who you work with. You can move accounts if it's just not a good fit, but it can take awhile. -- They are still working out some kinks with training people brought in as Account Executives and Account Supervisors. -- You may feel out of place and/or old if you are not a fan of Taylor Swift. (People are REALLY into Taylor Swift.) Overall, though, this is probably not a good job for someone who is new to the workforce or doesn't have a ton of working experience. You will need to hit the ground running, you'll need to come in with some decent skills.

5.0
11 Oct 2019
Recommend
CEO approval
Business outlook

Pros

This is probably my favorite company that I've worked for. Everyone in our office was so incredibly friendly and supportive. My supervisor listened to my goals and how I wanted to grow as a professional and frequently assigned me to tasks along those lines. The skills I honed here made me a shoe-in for my next job. My hours only very rarely went above 40/week, and they also have the best insurance I've ever had.

Cons

The pay could be a bit higher, but honestly it's not bad given how much you will learn.

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Glassdoor has 86 M+R reviews submitted anonymously by M+R employees. Read employee reviews and ratings on Glassdoor to decide if M+R is right for you.