MASS MoCA Reviews

2.6

37% would recommend to a friend

(23 total reviews)

Kristy Edmunds

15% approve of CEO

26% positive business outlook

MASS MoCA has an employee rating of 2.6 out of 5 stars, based on 23 company reviews on Glassdoor which indicates that most employees have an average working experience there. The MASS MoCA employee rating is 30% below average for employers within the Construction, repair and maintenance industry (3.7 stars).

Reviews by job title

23 reviews
1.0
31 Jan 2026

A disappointing experience with lack of growth

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You get some exposure to art.

Cons

The Communications Department at Mass MoCA suffers from a serious lack of leadership and direction. Systems and workflows are outdated, inefficient and resistant to improvement which makes even basic tasks more difficult than they need to be. There is little investment in staff development, and opportunities for growth or mentorship are essentially nonexistent. Morale is low, and it’s not hard to see why. The staff is underpaid, overextended, and generally unhappy. Support is minimal, expectations are confusing, and accountability at the leadership level is noticeably absent. Transparency is also an issue. On my first day, I was informed that I would not receive holidays off—something that was never mentioned during the hiring process and absolutely should have been disclosed upfront. If you are looking for support, professional growth, or a healthy work environment, this is not the place. Proceed with caution.

1.0
23 June 2025

not worth it

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Turnover was high, which only compounded the stress on remaining staff. Professional development opportunities were minimal, and long-term growth within the organization felt more like a hope than a plan.

Cons

While MASS MoCA presents itself as a dynamic and forward-thinking institution in the arts, my experience working there was marked by significant organizational and cultural challenges that overshadowed the excitement of being part of such a renowned museum. Turnover was high, which only compounded the stress on remaining staff. Professional development opportunities were minimal, and long-term growth within the organization felt more like a hope than a plan.

1.0
22 June 2025

not great

Recommend
CEO approval
Business outlook

Pros

Some of the art is cool I guess

Cons

management, leadership, pay, scheduling, no advancement

Viewing 1 - 3 of 23 Reviews

Glassdoor has 41 MASS MoCA reviews submitted anonymously by MASS MoCA employees. Read employee reviews and ratings on Glassdoor to decide if MASS MoCA is right for you.