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      MHG Hotels

      Engaged employer

      MHG Hotels Reviews

      2.9

      43% would recommend to a friend

      (40 total reviews)
      avatar

      Sanjay Patel

      59% approve of CEO

      41% positive business outlook

      MHG Hotels has an employee rating of 2.9 out of 5 stars, based on 40 company reviews on Glassdoor which indicates that most employees have an average working experience there. The MHG Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

      Reviews by job title

      40 reviews
      5.0
      13 Apr 2021

      Growing & Improving Every Day

      Sales
      Recommend
      CEO approval
      Business outlook

      Pros

      This company is making positive changes every day. They really know how to learn and grow from their opportunities or past mistakes and take every piece of feedback from staff into serious consideration. The above property team takes every opportunity to offer their assistance and show a true and genuine care for every hotel and every team member. The company shows an interest in developing their leaders to be able to promote internally and help everyone achieve their own professional and personal goals. The determination and motivation from all members of the team throughout the pandemic has been amazing.

      Cons

      Every company will have cons. It's a matter of how the company learns from their mistakes and moves forward to always be improving. Like I mentioned above, this company is great at listening to feedback and taking action to make positive changes. They're headed in the right direction!

      1.0
      28 Mar 2024

      Hostile and Micromanaging

      General manager
      Recommend
      CEO approval
      Business outlook

      Pros

      The only Pro I can mention is the Revenue Management team and the task force Sales efforts.

      Cons

      This company completely micro manages their hotels. They do not allow the GM to manage the operation at all. They work you like a dog and don't show any compassion. working at minimum 10 hours a day for 8 days straight was not uncommon. They are terrible at paying invoices and have had services shut off due to non payment. They use Teams to communicate or basically put everything in writing all the time as a tool of holding you accountable or building a case against you. They were aggressive in messages on Teams and it felt threatening quite often. They don't care about culture or building a family atmosphere at the hotel at all. They actually try to work against that mentality. Their benefits are a joke... more like lack of benefits for a huge price tag. I walked around on egg shells daily and dreaded going to work. This company took over late last fall and have done nothing but cause turmoil since day 1. Everyone employed there are constantly fearful of loosing their jobs. MHG is always looking over your "shoulder" and the work load is as excessive as it gets. They take pride in paperwork and reports... its virtually impossible to manage the work load. They ended my career there literally criminalizing me for doing nothing wrong. I had not done anything fraudulent or damaging to the company. I had only created a family-like environment of stability and compassion. Holding me accountable for things on a training plan that I never even saw till a week before they let me go. I definitely had a target on my back from the first day and since leaving MHG I have felt a huge sigh of relief and have found out how working for a truly good and honest company feels. Beware... and just choose to work for someone else. Don't drink the MHG Koolaid...Trust me!

      avatar
      MHG Hotels Response
      2y
      Thank you for your candid review. We're glad to hear about the positive experiences you've had with our Revenue Management and Sales teams. At MHG Hotels, we set high expectations and are driven to achieve outstanding results, and we understand that our approach may not align with everyone's work style. We're sorry to hear that you felt our management practices were too stringent and that the work environment was challenging. We take your feedback seriously and will use it to review and improve our management and communication strategies. We value the well-being of our team members and are committed to creating a supportive culture. We appreciate your contributions and wish you the best in your future endeavors.
      1.0
      10 Sept 2018

      Mismanaged.....Beware!

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      When you get to leave after discovering how terrible these people are.

      Cons

      They don't care about the people they have. Everyone is just a pawn to them.

      avatar
      MHG Hotels Response
      7y
      Thank you for sharing with your experience with MHG Hotels. Your review is concerning as we preform reference, background and drug tests on all of our associates within our company. While there is absolutely some false information portrayed here, we do take harassment extremely serious. Any associate past or present can reach out to our Human Resources department directly and confidentially at hr@mhghotelsllc.com. We encourage you to reach out if you feel there are things that need to be addressed. We apologize your time with MHG was not as positive as we would have liked, but wish you the best in your future.
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      ReviewsMHG Hotels reviews

      Glassdoor has 41 MHG Hotels reviews submitted anonymously by MHG Hotels employees. Read employee reviews and ratings on Glassdoor to decide if MHG Hotels is right for you.