Undervalued and demoralised.
Pros
Staff Discounts Store work colleagues Brand Ambassader Program
Cons
A sales heavy job where no chance of commission can be made! - The targets are that high it's impossible to achieve any kind of bonus. Basic pay is awful for the industry - meaning that when and if they do hire, new staff don't last long because they know its not worth the stress or the silly expectations. Staff (and very good loyal staff) are leaving all the time and not replaced resulting in stores that are understaffed but still expected to perform to 100% - but feel that when we do, its still not good enough - undervalued comes to mind. The micromanagement is bonkers, expectations too high, and the training levels very poor - development plans are not worth the paper they are written on - they don't get carried out and they offer no support or training to up skill in the areas that are needed. Complaints that have gone through to HR are very rarely actioned - they have a wait and see approach. Mental health and our well being only comes into play when it suits the Mid Comms narrative. Deliberate and huge pressure is focused on those staff that are not easily manipulated or are outspoken against the poor/unfair treatment by upper management. We're not paid for overtime - instead offered time back which very rarely is given back because of the lack of staff to cover us coming in late or leaving early.