MOKA Reviews

3.6

70% would recommend to a friend

(52 total reviews)
avatar

Tracey Hamlet

78% approve of CEO

45% positive business outlook

MOKA has an employee rating of 3.6 out of 5 stars, based on 52 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MOKA employee rating is in line with the average (within 1 standard deviation) for employers within the Non-profit and NGO industry (3.7 stars).

Reviews by job title

52 reviews
5.0
3 Nov 2025

Role

Recommend
CEO approval
Business outlook

Pros

- owner was lovely - accomodating to uni - good atmosphere

Cons

N/A N/A N/A N/A N/A

1.0
2 Nov 2025

Terrible management

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The customers are nice, and making the drinks can be fun.

Cons

Absolutely terrible management. The managers are lazy, disrespectful, and unprofessional. Always forcing the workers to do things while they sit on their phone or do random tasks to avoid making drinks/taking orders for customers. Blatant favouritism towards female employees that are attractive. No HR in place. majority of employees are family or friends of the managers so they can get away with almost anything. Managers have no formal management training. Rude and condescending. Hire actual managers with experience instead of hiring the bosses nephews or sons.

1.0
23 Apr 2025
Recommend
CEO approval
Business outlook

Pros

You don’t need a college education

Cons

This company doesn’t care about the individuals they serve or their staff. They are so worried about open shifts and homes without a supervisor that they allow abusive people to work and run the homes. Complaining or voicing concerns gets you absolutely nowhere.

Viewing 1 - 3 of 52 Reviews

Glassdoor has 60 MOKA reviews submitted anonymously by MOKA employees. Read employee reviews and ratings on Glassdoor to decide if MOKA is right for you.