Does MSC Cruises pay their employees well?

According to anonymously submitted Glassdoor reviews, MSC Cruises employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at MSC Cruises. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at MSC Cruises?

58% of MSC Cruises employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MSC Cruises 3.1 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at MSC Cruises?

Assistant Waiter (18) , Guest Service Agent (16) , Customer Service Representative (12) , Manager (12) , Photographer (12) , Sales Associate (10) , Bar Waiter (9) , Buffet Attendant (9) , Hotel Cleaner (9) , Bartender (8) , Contact Center Agent (7) , Cruise Consultant (7) , GSA - Guest Service Agent (7) , Server/Waiter (7) , Amusement Specialist (6)

What are the pros of working at MSC Cruises according to real employee reviews?

"good salary and a really good way to enter in the cruise industry." ((in 37 reviews)); "Great people to work with and travelling the world for free" ((in 15 reviews)); "Ressourceful with a great colleague environment" ((in 14 reviews)); "The benefits and hours are good." ((in 8 reviews)); "They promote internally as much as possible so the advancement opportunities are good." ((in 7 reviews))

What are the cons of working at MSC Cruises according to real employee reviews?

"Long hours and always on call" ((in 16 reviews)); "Poor attention to employees needs, some managers are bullies." ((in 13 reviews)); "Awful Pay" ((in 10 reviews)); "No training and lack of training for management" ((in 8 reviews)); "if you are not Italian, you don't have rights, Long hours of work and the worst environment." ((in 8 reviews))

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MSC Cruises

MSC Cruises Reviews

3.4

58% would recommend to a friend

(311 total reviews)

Gianni Onorato

64% approve of CEO

60% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (311 reviews)

MSC Cruises has an employee rating of 3.4 out of 5 stars, based on 311 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MSC Cruises employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

311 reviews

5.0

6 July 2026

Fantastic workplace with a positive environment

Hr specialist

Recommend

CEO approval

Business outlook

Pros

Great place to work. You feel like you are really part of a really special company. You aren't just an employee.

Cons

No cons, honestly I love it here, such a positive working environment.

4.0

6 July 2026

Excellent Working Environment

It specialist

Recommend

CEO approval

Business outlook

Pros

Excellent working environment, a lot of collaborative working. Everyone really does support each other.

Cons

Wish there was slightly more fixability regarding hybrid / flexible working.

5.0

3 July 2026

Uncapped commission with optional overtime

Sales associate

Recommend

CEO approval

Business outlook

Pros

Uncapped commission OT optional (but neccessary to maximize comm)

Cons

No cons it’s what you make it

Viewing 1 - 3 of 311 Reviews

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Jobs at MSC Cruises

Sales Representative

Fort Lauderdale, FL

USD 75K - USD 85K /yr

USD 75K - USD 85K /yr

(Employer provided)

View job

Outside Sales Representative

Fort Lauderdale, FL

USD 75K - USD 85K /yr

(Employer provided)

View job