Does MSC Industrial Direct pay their employees well?

According to anonymously submitted Glassdoor reviews, MSC Industrial Direct employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at MSC Industrial Direct. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at MSC Industrial Direct?

54% of MSC Industrial Direct employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MSC Industrial Direct 3.4 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at MSC Industrial Direct?

Account Executive (53) , Sales (26) , Outside Sales Representative (25) , Customer Service Representative (24) , Key Account Sales Consultant (21) , Manager (21) , OSA (15) , Sales Representative (15) , Account Representative (14) , Sales Associate (14) , Sales Executive (13) , National Account Manager (9) , TELESALES Representative (9) , Account Manager (8) , Inside Sales Associate (8)

What are the pros of working at MSC Industrial Direct according to real employee reviews?

"Good benefits; company car" ((in 80 reviews)); "Great culture and place to work" ((in 79 reviews)); "Good pay if you just want money" ((in 53 reviews)); "great people and products." ((in 52 reviews)); "Good work life balance" ((in 29 reviews))

What are the cons of working at MSC Industrial Direct according to real employee reviews?

"Some upper management does not care" ((in 34 reviews)); "Direct manager determines your company advancement" ((in 26 reviews)); "Gershwind made us the scape goat for his lack of leadership." ((in 19 reviews)); "can be stressful at times, poor training" ((in 14 reviews)); "Terrible salary & commission plans." ((in 14 reviews))

What are employees saying about MSC Industrial Direct redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MSC Industrial Direct redundancy and their outlook for job security at MSC Industrial Direct in 2026.

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MSC Industrial Direct

MSC Industrial Direct Reviews

3.3

54% would recommend to a friend

(995 total reviews)

Erik Gershwind

62% approve of CEO

43% positive business outlook

Ratings by category

3.7

Diversity and inclusion

3.4

Work/Life balance

3.2

Culture and values

3.1

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

MSC Industrial Direct has an employee rating of 3.3 out of 5 stars, based on 995 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MSC Industrial Direct employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

995 reviews

3.0

30 June 2026

Product variety is good, but management and pay disappoint

Sales

Recommend

CEO approval

Business outlook

Pros

Breadth of product, decent legacy.

Cons

Compensation is below average for sales. Upper Management claims they want you paid, but it doesn't equate to being the front facing person to customers and taking all the heat, when the admin levels screw up your business. The company used to be great and really coalesced around it's culture, and I feel that is a thing of past with the new upper management. I don't feel most of the upper management is qualified to be making the decisions that they do, it seems like they are fraternity that just keep shifting from position to position.

2.0

25 June 2026

Unfair account distribution and inexperienced supervision

B2b sales consultant

Recommend

CEO approval

Business outlook

Pros

Job, health benefits ,401k , customer contact

Cons

MSC supervisor GS younger supervisor no outside field experience or supervision . Taking assigned accounts in my territory and removing my accounts to give to a younger male employee .

2.0

22 June 2026

Total chaos and worsening. Run.

Sales representative

Recommend

CEO approval

Business outlook

Pros

You still get a deposit every other week.

Cons

Impossible sales quota, high pressure sales, total chaos and every man for himself work environment, you get charged for your company car and then it's also tracked, Salesforce reporting nightmare, extremely high employee turnover, everyone is on a PiP or threatened with one...and more.

Viewing 1 - 3 of 995 Reviews

Jobs at MSC Industrial Direct

Purchasing Expeditor Mon, Tues, Wed 7:00am-4:00pm Thurs-Fri Remote

Warehouse Associate - Monday - Friday - 9:30 am - 6:00 pm

Warehouse Associate HBR Verifier Checker - M-F - 9:30am-6:00pm

Warehouse Associate - Verifier/Checker - M-F - 2:30pm - 11:00pm

Warehouse Associate Merchandise Selector 2:30pm - 11:00pm M-F

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MSC Industrial Direct

MSC Industrial Direct Reviews

Ratings by category

Reviews by job title

Product variety is good, but management and pay disappoint

Unfair account distribution and inexperienced supervision

Total chaos and worsening. Run.

Jobs at MSC Industrial Direct

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