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      MSC Industrial Direct

      Engaged employer

      MSC Industrial Direct Reviews

      3.3

      54% would recommend to a friend

      (997 total reviews)
      avatar

      Erik Gershwind

      62% approve of CEO

      43% positive business outlook

      MSC Industrial Direct has an employee rating of 3.3 out of 5 stars, based on 997 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MSC Industrial Direct employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

      Reviews by job title

      997 reviews
      1.0
      6 July 2026

      BEWARE - If you like micro-management and endless meetings

      Sales representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Being the last to the table offering VMI solutions to customers in Western Canada would be like Valen offering the same in Eastern Canada. Good luck to anyone with that. BERWARE!

      Cons

      The manager is more concerned with reporting, having countless meetings and micro-management than you actually getting in front of customers, yet demands results, it seems. Managers sit in their home offices babysitting their kids all day long making their subordinates miserable. Boatloads of onboarding and training to make your head spin.

      3.0
      30 June 2026

      Product variety is good, but management and pay disappoint

      Sales
      Recommend
      CEO approval
      Business outlook

      Pros

      Breadth of product, decent legacy.

      Cons

      Compensation is below average for sales. Upper Management claims they want you paid, but it doesn't equate to being the front facing person to customers and taking all the heat, when the admin levels screw up your business. The company used to be great and really coalesced around it's culture, and I feel that is a thing of past with the new upper management. I don't feel most of the upper management is qualified to be making the decisions that they do, it seems like they are fraternity that just keep shifting from position to position.

      Viewing 1 - 3 of 997 Reviews
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      ReviewsMSC Industrial Direct reviews

      Glassdoor has 1,041 MSC Industrial Direct reviews submitted anonymously by MSC Industrial Direct employees. Read employee reviews and ratings on Glassdoor to decide if MSC Industrial Direct is right for you.