Great Team Members, Shockingly Poor Management
Pros
Your team members are incredibly hard working, kind, and a pleasure to work with. The group dynamic which is fostered at my Muji store has been amazing and I am grateful to have worked with them. Customers are generally more calm and polite than in others store, which is a reflection of the calm environment of the store.
Cons
Management is atrocious. They criticise you for every tiny thing you do wrong, which 9 times out of 10 is due to THEIR POOR COMMUNICATION. They never thank you, or show appreciation of any kind for all the very hard work which our team does in store. The store workers are what keeps Muji going, NOT THE MANAGEMENT. Management is rude, condescending, homophobic, conservative and all-round toxic. Furthermore, they will get rid of staff at a moments notice for no reason at all. During my time at Muji, I have seen great workers fired due to management's poor financial planning. They will just kick you to the curb without a shred of compassion. I have seen workers alienated and neglected to the point where they just leave themselves due to the horrible treatment from management. No real chance for upward mobility. Muji has lots of people with degrees in Finance and Accounting and a range of other areas still stuck on the floor serving customers. Absolutely ridiculous.