Macatawa Bank Reviews

3.6

60% would recommend to a friend

(64 total reviews)
avatar

Jon Swets

24% approve of CEO

55% positive business outlook

Macatawa Bank has an employee rating of 3.6 out of 5 stars, based on 64 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macatawa Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

64 reviews
3.0
7 Nov 2025

Its a great company

Recommend
CEO approval
Business outlook

Pros

Work life balance, pto, and great work environment

Cons

The job can be stressful.

1.0
21 Aug 2025
Recommend
CEO approval
Business outlook

Pros

To be honest, it is difficult to identify significant positives. If you are highly independent and can tolerate a lack of support in key decisions, you may find the autonomy to be a benefit.

Cons

* The middle and senior management team operates with an arrogant and exclusionary worldview. A toxic pattern exists where you will be intentionally excluded from meetings that are critical to your job, and then be blamed for the poor results. Any attempts to document conversations or decisions will be ignored the moment things go sideways. It is a deeply unfair and demoralizing environment. * The three key decision-makers (in Finance, Retail, and Credit) operate in their own worlds and often add a petty or vicious element to their decisions. The CFO will make bizarre accounting choices to make financials look good in the short term, starving the company of much-needed technology and tools. He was also quick to completely renovate the CEO office for himself after taking the role, despite years of denying basic upkeep for other areas. * You will encounter leaders who regularly lie about trivial and easily verifiable things, such as their whereabouts or even their attendance at meetings with multiple witnesses. This behavior seems to be a mechanism to protect their own image at all costs and it is truly mind-warping to witness. You will also see senior managers watch silently as someone else is blamed for their own failure. * The HR department cannot be trusted. Given the company's poor reputation and high turnover, they have resorted to lying to candidates during the interview process about why roles are open. They might tell you someone retired when they actually quit for a better job elsewhere. Don't be surprised to find your job description suddenly changed without your knowledge, only to be told it was a "system glitch." It's a staggering combination of incompetence and deceit.

1.0
6 Feb 2025

Look elsewhere

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good people throughout organization Good time off Fun environment depending on location

Cons

The recent merger has screwed over lots of people Extremely poor pay. Most banks pay $10-$15k more for entry level tellers. Room for upward growth was limited to begin with, but now with the recent merger it has stop existing unless you want to relocate to a different state. PTO used to be better before the merger. Upper management is completely disconnected from the reality of what branches deal with. Health insurance costs went up across the board for employees, while also getting switched to a worse plan. Upper management does not care to hear any feedback whatsoever, even when they reach out asking for it. They'll receive overwhelming negative feedback from employees, and say "that's just how it is" without ever doing anything to fix it.

Viewing 1 - 3 of 64 Reviews

Glassdoor has 64 Macatawa Bank reviews submitted anonymously by Macatawa Bank employees. Read employee reviews and ratings on Glassdoor to decide if Macatawa Bank is right for you.