Magic Touch Mechanical Reviews

4.8

100% would recommend to a friend

(12 total reviews)

Rich Morgan

100% approve of CEO

100% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (12 reviews)

Reviews by job title

12 reviews

4.0

6 Nov 2015

Overall pretty good.

Hvac technician

Recommend

CEO approval

Business outlook

Pros

Best pay of any company I've worked for since moving to Phoenix. Owners are pretty good to work for. Always busy, which is unusual for an HVAC Company in Phoenix. Health benefits. They pay for 1/2 my tools no matter what tool I want.

Cons

Meetings after meetings. There is a meeting pretty much every day, they do give alot of training so I like that but I wish we could have one day a week without a meeting. Lots of changes. The owners are always adding new services. I do understand thats why we are always busy but every new service means more meetings.

Magic Touch Mechanical Response

9y

We are glad you are part of the team! You spoke and we listened! We have done our best to structure trainings and meetings to be better structured and scheduled. As for the trucks, we have found the service vans are the best setup for performing service work as they can hold more small parts securely than the utility trucks can. However, we can certainly add puck locks to any vans that don't currently have them. Thanks again for letting us know how we're doing!

5.0

11 Jan 2017

Good company - would recommend

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Good benefits and pay. They stayed busier then other companies in Phoenix in the winter. Installers did nice work so weren't always dealing with angry customers.

Cons

Office is in Mesa, bit of a haul from where I lived when I was in Arizona (Anthem). Ran a lot of low-temp calls which means a lot of back and forth to ARS for parts (they do have good stock for res. calls but not a lot of refer parts on truck stock).

Magic Touch Mechanical Response

9y

Thanks for the review and letting us know what we're getting right and what we could do better. Your review and advice are both greatly appreciated!

5.0

13 Apr 2016

Good company

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Good pay. Don't try to screw their customers like some other companies. Decent benefits. They are pretty organized for the most part. Owners are involved in the company.

Cons

Too many hours, they're pretty good about giving time off when I ask for it but I wish they would hire more techs so there weren't so many hours every week.

Magic Touch Mechanical Response

9y

Thank you for letting us know your thoughts on what we're getting right and what we're getting wrong. As you have surely noticed, we have put a huge emphasis on expanding the team and our recruitment and hiring initiative has been quite successful this year. Please don't hesitate to let your department manager know what we can all do to make Magic Touch the greatest workplace you've ever been a part of!

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