Major Players Reviews

3.8

64% would recommend to a friend

(113 total reviews)
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Rosa Rolo

Not enough data to show CEO approval

61% positive business outlook

Major Players has an employee rating of 3.8 out of 5 stars, based on 113 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Major Players employee rating is in line with the average (within 1 standard deviation) for employers within the Human resources and staffing industry (3.8 stars).

Reviews by job title

113 reviews
2.0
30 Oct 2024

Hire & fire culture - avoid

Recommend
CEO approval
Business outlook

Pros

Has a good external reputation and a decent benefits package and comms structure

Cons

Despite its outward image, Major Players is a really fragmented place to work. The contract and permanent teams hardly ever collaborate, the SLT keep their distance from the recruiters, and marketing efforts are mostly disconnected from the recruitment side. Since joining I’ve noticed that the senior team plays a minimal role in the company; they are mostly invisible, and some seem entirely irrelevant. Their strategies change very regularly, we don't know what new plans are going to be implemented from one week to the next. There's a huge imbalance in the numbers of actual recruiters vs leadership which is really noticeable straight away to anyone that joins. Until recently, there were 3 MDs and there’s a C-suite of 5 (!), and as a group they are really misaligned with each other. Staff turnover is alarmingly high. The 3 biggest billers left in succession this year (2 of them have gone to competitors), one of 3 MDs recently left, 2 recruiters resigned in the last month and I a know of at least 3 people who are waiting for bonuses before resigning (also planning to go to competitors). There’s also a fair amount of firing going on. Unless you are in The Clique! The environment is not friendly, very top heavy and a culture of micromanagement and formal warnings. It feels like there’s constantly an axe swinging. Major Players is really well known in the r2r community, for all the wrong reasons. Until it get’s back on it’s feet (can it ever recover?), I would avoid.

1.0
13 Oct 2023

Run and don’t look back!!

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Nice location in Covent Garden, lunch & learns, established agency, wear what you like

Cons

Seriously high turnover of staff. The wrong people are in leadership/manager positions which means anyone they hire ends up miserable and leaves anyway, that’s if they don’t fire them on probation which is highly common. There’s more managers and directors than there are people to manage currently. The goal posts are always moving so you can’t trust a word they say. From the outside it looks decent (marketing smoke and mirrors) but unfortunately, once you’re in you’ll realise the company is a shambles and extremely toxic. It’s like being back at school, so much drama, gossip and two-facedness. They offer unlimited holiday as a ‘benefit’ which is misleading because if you were to leave the company and you’ve taken over the statutory minimum (about 20 days), then the difference is coming out of your pay.

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Major Players Response
2y
Thank you for your recent review – we value constructive feedback we receive in order to continue to improve our business. Like many other organisations, the last 12 months have been hugely challenging, and unfortunately during this time we’ve had to make difficult decisions with the business interest at heart – which has meant losing staff that are underperforming, or not hitting initial expectations during probationary periods. Our SMT and leadership team are highly experienced with many having been in the business over 7+ years, and are well versed and capable of supporting the business and our people’s needs. We do not recognise the culture you describe – and are continuing to work hard to build an inclusive environment that lives true to our ‘authentically different’ mantra. We do offer and encourage our employees to take advantage of our unlimited holiday – however, we’ve always make it clear that if any employee leaves, then there is a pro-rota basis dependent upon number of days employed/taken, this is to protect the business. If you’d like to discuss any of my comments, then please do not hesitate to reach out to me directly. Best wishes, Joanne Lucy – Managing Director
1.0
10 Jan 2025
Recommend
CEO approval
Business outlook

Pros

- Has a great external reputation - Great Benefit package

Cons

If you’re considering working for Major Players, I strongly recommend thinking twice. They look great from the outside but this company has proven to be one of the worst I’ve encountered, with a toxic culture that revolves around a ruthless hire and fire approach. They overhire without clear planning, then set completely unrealistic goals that change week by week, leaving employees scrambling to meet ever shifting expectations. The management team is disorganised and lacks any sense of direction or strategy. Leadership is virtually non existent, with managers making decisions on a whim and demonstrating a complete lack of understanding about how to run a team or a business effectively resulting in micromanagement in the wrong areas… Your job security at Major Players depends more on being part of the inner clique than on your actual performance. If you don’t spend your personal time socialising with managers and pandering to them at work events you’ll find yourself sidelined and eventually pushed out with no sense of direction on how to progress. This is a toxic work environment where merit and hard work are overlooked in favor of superficial relationships and quite frankly if they like you or not. Management do not listen when you give feedback or raise concerns nor are they ever honest with you about anything going on inside the organisation. Overall, Major Players is a prime example of a poorly managed company that prioritises politics and favoritism over competence and hard work. Save yourself the frustration and look elsewhere for a company that values its employees and fosters a supportive, stable environment that you can progress in Long-term.

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Glassdoor has 116 Major Players reviews submitted anonymously by Major Players employees. Read employee reviews and ratings on Glassdoor to decide if Major Players is right for you.