Marchex Reviews

3.0

50% would recommend to a friend

(243 total reviews)
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Edwin Miller

41% approve of CEO

42% positive business outlook

Marchex has an employee rating of 3.0 out of 5 stars, based on 243 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Marchex employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

243 reviews
1.0
25 Sept 2025
Recommend
CEO approval
Business outlook

Pros

The people are nice enough.

Cons

Crap solution that is difficult to sell. CallRail and Invoca have features, integrations, and partners that Marchex lacks. They invest in exhibiting at conferences to acquire clients.

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Marchex Response
8mo
We take all reviews seriously and want to note that the information shared about location and tenure on the above review does not appear accurate based on our records. While this raises questions about the legitimacy of the post, we would still like to address the feedback provided. At Marchex, we are continuously enhancing our solutions and expanding partnerships to better serve our clients. We recognize that competition in the market is strong, and our approach may differ from others, but we remain focused on delivering long-term value and equipping our employees with the resources they need to succeed.
1.0
23 June 2025

Na

Recommend
CEO approval
Business outlook

Pros

Good people and good competitors

Cons

Na to my sincere knowledge

4.0
11 Apr 2025

Great Team

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Team was great to work for

Cons

Confusing and ever changing upper management

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Marchex Response
1y
Thank you for sharing your experience and for your many years of contributions to Marchex. We're glad to hear you enjoyed working with the team — it's something we take great pride in. We recognize that times of change can bring uncertainty, especially at the leadership level. In recent years, we've been focused on evolving the company to better position it for long-term success, and that can naturally involve shifts in direction. We appreciate your feedback and wish you all the best in your future endeavors.
Viewing 1 - 3 of 243 Reviews

Glassdoor has 252 Marchex reviews submitted anonymously by Marchex employees. Read employee reviews and ratings on Glassdoor to decide if Marchex is right for you.