Market Basket Reviews

3.6

67% would recommend to a friend

(339 total reviews)

Arthur Demoulas

87% approve of CEO

65% positive business outlook

Market Basket has an employee rating of 3.6 out of 5 stars, based on 339 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Market Basket employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

339 reviews
2.0
1 Feb 2019

Outdated and Inefficient

Recommend
CEO approval
Business outlook

Pros

- Can start at age 14, but weekends only - Time and a half on Sundays - You can make a lot of friends if you're in high school - You can work just weekends, summers, or holiday breaks - but it can be very difficult to schedule at first - Pay is weekly - Annual $1,000 college scholarship (eligible to students every year you are in college, you can receive this multiple times) available if you write a 2 page essay about what Market Basket has taught you.

Cons

- You are expected to clock in 5 minutes before your shift to count your drawer, there is no extra pay. - Many mandatory work days near the holidays, they get very upset if you can't work & sometimes schedule you on days you've taken off - Schedules are posted on paper in the break room, occasionally on an informal Facebook group where you have to zoom into the pictures to see your shift - Time off requests must be in person in a lined paper notebook, no online database or system - Ever changing/increasingly strict dress code keeps getting stricter: slacks, ugly smock, collared white shirt (which is often not warm enough in cold weather), no scarves(which sucks when you have to work in the winter at express lanes), men must cover earrings with band-aids. They change it super often without giving notice to employees, then scolding them for not following the dress code. - Accept dysfunctional technology (registers, receipt printers, bags that easily rip apart, etc) as the norm, as if there's no time/need for repairs - causing service to become more inefficient and longer lines - Managers often look for things to scold for, rather than thank or appreciate their employees. People often leave their shift in a bad/relieved mood - Cashiers who have more availability get promoted to Assistant Managers, rather than those who have experience and exhibit good behavior. As a cashier, I trained an Assistant Manager to do basic cashier functions, after they had been with the company for a month. - Cashiers can't void (eliminate duplicate scanned items) by themselves, causing backups and longer lines, since this can delay the transaction anywhere from 2-5 minutes. - MB is inclusive to the elderly/disabled, but many of those (not all) that belong to these groups either refuse to cooperate/work or cannot perform the basic functions of the job (lifting/bagging, pushing carts and keeping up), and there are no actions taken to improve the situation. I understand those who are disabled and are trying. However, if you're a cashier with someone like this who is moody, refusing to cooperate, or extremely slow, tough luck. You could be stuck with them for 4-8 hours. Highly competent cashiers often are paired with elderly/uncooperative/disabled so they can pick up the slack and do both jobs alone. - Cashiers who close must count their own drawers (aka "final") by hand/mental math (no calculator or cash machine), which is both inefficient and often inaccurate compared to modern bill counting machines. - No benefits or discounts

2.0
7 July 2014

sexest and unorganized

Recommend
CEO approval
Business outlook

Pros

low prices, flexibility with work schedule for part time employees, most stores have wonderful costumer service

Cons

not the best quality of food, sexest company; most of the men in charge are stuck in the 50's when the company start (which they where there for). Being family owned and this big of a company (70 stores and counting) is not a good thing in days err. fighting family members make unhappy employees

1.0
16 Oct 2017

A "For Now" Job

Recommend
CEO approval
Business outlook

Pros

weekly paycheck, cashed at store straightforward approach to tasks, i.e., 'do this and do it this way'

Cons

won't hire you full-time, even if you work there for years you're working with people of all different backgrounds, some with (alleged) criminal records management is very unfair in doling out hours management cuts hours the last week of each month management seems to forget they work with real people with real lives at my store, two people who didn't speak English AT ALL were given full-time shifts, and over two people in line for their hours

Viewing 1 - 3 of 339 Reviews

Glassdoor has 348 Market Basket reviews submitted anonymously by Market Basket employees. Read employee reviews and ratings on Glassdoor to decide if Market Basket is right for you.