NO PAID HOLIDAYS OR VACATION TIME UNTIL YOU WORK THERE FOR A YEAR! This was a huge problem for me.
The management are all close high school friends, which makes this company very clique-y. If you're not in their close circle, you are dispensable. They so badly need a professional HR department to deal with workplace conflicts.
There is no communication between departments. Marketing will run a sale or send out coupons and not let Customer Service workers know. Or customer service will promise a delivery date that the Production Department is unaware of. It can get very frustrating when you aren't given accurate information.