MassMutual Reviews

3.5

55% would recommend to a friend

(2,381 total reviews)
avatar

Roger W. Crandall

72% approve of CEO

53% positive business outlook

MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,381 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
2.0
27 May 2026

Word To The Wise

Recommend
CEO approval
Business outlook

Pros

• Decent benefits • Some good individual contributors and colleagues.

Cons

• Extremely high workload — regularly expected to work 60-80+ hours per week • Constant scope changes with unrealistic expectations and impossible deadlines • Upper management was disconnected and showed little concern for employee well-being • Highly political environment where internal politics often outweighed actual performance • Mass layoffs that eliminated roughly half the engineering team, followed by offshoring many roles to India — even after many of us had dedicated 4+ years to the company • Extremely stressful and unsustainable culture leading to widespread burnout

Viewing 1 - 3 of 2,381 Reviews

Glassdoor has 2,827 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.