Mastercard Reviews | Glassdoor.com.au

Mastercard Reviews

Updated 10 April 2019
1,327 reviews

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4.0
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Mastercard President and CEO Ajay Banga
Ajay Banga
910 Ratings

Employee Reviews

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Pros
Cons
  • "People need more work/life balance" (in 51 reviews)

  • "Lots of clustered senior management groups from same nationality on global roles" (in 38 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (4)

    "Product Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Analyst in Gurgaon, Haryana (India)
    Current Employee - Product Analyst in Gurgaon, Haryana (India)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mastercard full-time (More than a year)

    Pros

    Best work culture and Employee centric organisation

    Cons

    No Cons to highlight as of now


  2. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Very good and best job ever

    Cons

    No staff benefits and not enough lunchtime

    Advice to Management

    no comment for the management

  3. Helpful (1)

    "No Growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sydney
    Current Employee - Anonymous Employee in Sydney
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Mastercard full-time (More than a year)

    Pros

    - Great global company
    - Get to work with people from different backgrounds/locations
    - Good benefits (bonus/medical insurance/paid time off to volunteer)
    - New building, fixtures, spaces and equipment
    - Nice kitchen and balcony areas
    - Some people are great and helpful
    - There may be opportunities to travel based on your level

    Cons

    - Poor management, the wrong people in the wrong roles
    - Management cliques that intimidate people
    - Old school mentality in terms of growth opportunities and attitudes toward younger employees.
    - Flat management system (you are placed in a level and it is very difficult to get promoted because of this)
    - Ineffective collaboration between departments
    - Little to none attitude toward business change/improvements
    - HR is cliquey and hostile at times
    - Some people in senior positions do nothing all day and get 100K+ because of a system that favors you as long as you don't speak up and are happy not growing you career. They want you to be mediocre so you stay forever and don't question them.

    Advice to Management

    - You need a business change department in the local office.
    - Focus more on employee goals and growth and not on keeping people down. - The question to employees should be what do YOU want to do next and how do I help you get there.
    - People managers should be collaborative and approachable.
    - Promotions and growth opportunities should NOT be based on how long you have worked at a company, it should based on merit!


  4. "Average"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Mastercard full-time

    Pros

    Balanced working hours, Client exposure

    Cons

    Lack of learning, Growth opportunities


  5. Helpful (3)

    "Former employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Director in Sydney
    Former Employee - Associate Director in Sydney
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Mastercard full-time (More than 10 years)

    Pros

    Provided good experience and ability to travel

    Cons

    Dreadful bureaucracy, poor leadership, poor culture

    Advice to Management

    Clear through leadership team


  6. Helpful (4)

    "Safe place to work, but not innovative at all"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Network Engineer in Brisbane
    Former Employee - Senior Network Engineer in Brisbane
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Mastercard full-time (More than a year)

    Pros

    Good benefits e.g. medical
    Work/life balance
    Supportive of staff doing volunteer work

    Cons

    Too many managers placed in roles they aren't suited for e.g. people with no technical understanding placed in roles requiring a high level of technical comprehension
    Wants to be a tech company, but is struggling to get past 80's technology
    Very poor progression avenues in technical career path
    Very easy for skills to deteriorate due to lack of use. Run your own lab to retain skills if in a technical role

    Advice to Management

    You will keep bleeding talent as long as you treat staff like interchangeable commodities. Good staff are hard to come by. Ones that can bring real improvements that boost revenue streams even more so. Stop wasting such valuable resources


  7. "Great work atmosphere!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Sydney
    Former Employee - Customer Service Representative in Sydney
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Mastercard full-time (Less than a year)

    Pros

    Great training and support, friendly and social atmosphere.

    Cons

    Long working hours and short notice of overtime.

  8. "Engineer at Mastercard"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Brisbane
    Current Employee - Anonymous Employee in Brisbane

    I have been working at Mastercard (More than a year)

    Pros

    The good place to work. Lots of Learning opportunity

    Cons

    Growth is slow at Mastercard side.

    Advice to Management

    Management should focus on employee professional growth.


  9. "Two years at Mastercard"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Enerprise Architect in Sydney
    Current Employee - Enerprise Architect in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mastercard (More than a year)

    Pros

    Amazing people to work with
    Best place if you want to become a Payment and technology expert
    Management is very open and gives you a chance to learn and grow
    Felxible working timings

    Cons

    Office location
    Salary and Compensation is little low to market trends

    Advice to Management

    As organization is in different timezones, its always good to allow employees to travel and meet others.

    Mastercard Response

    18 Jul 2018 – Employer Brand Marketing Manager

    Thanks for taking the time to write a review. I'm happy to hear that you have taken the available opportunities to learn and grow with us. Thank you for choosing Mastercard for your priceless career!... More


  10. "Java Developez"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mastercard full-time

    Pros

    Good environment and good career oportunities

    Cons

    Financial environment sometimes get boring.