Does Matchaful pay their employees well?

According to anonymously submitted Glassdoor reviews, Matchaful employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Matchaful. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Matchaful?

52% of Matchaful employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Matchaful 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Matchaful?

Barista (8) , Matcharista (6) , Manager (3)

What are the pros of working at Matchaful according to real employee reviews?

"Amazing coworkers, delicious matcha and treats, fun and educational company" ((in 5 reviews))

What are the cons of working at Matchaful according to real employee reviews?

"Management is atrocious." ((in 4 reviews)); "Communication is even worse." ((in 3 reviews))

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Matchaful

Matchaful Reviews

Compare reviews

3.2

52% would recommend to a friend

(29 total reviews)

54% positive business outlook

Ratings by category

3.7

Diversity and inclusion

3.4

Career opportunities

3.3

Work/Life balance

3.2

Culture and values

3.1

Senior management

2.9

Compensation and benefits

Matchaful has an employee rating of 3.2 out of 5 stars, based on 29 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Matchaful employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

29 reviews

5.0

22 Dec 2025

Great Product and Vision

Manager

Recommend

CEO approval

Business outlook

Pros

Leadership that cares and is present, CEO leads with empathy, great menu and matcha, ingredients are clean and transparent. As long as you work hard and show up to the job, you'll be recognized and there will be room for growth opportunities,

Cons

It's a young company, so it can be a bit messy with new launches. There can be gossip amongst matcharistas about leadership when they get upset about changes or being held accountable. A lot of people complain, don't want to work so they find excuses and often blame others for their lack of work ethic.

1.0

4 Nov 2025

fine min wage part time job

Barista

Recommend

CEO approval

Business outlook

Pros

friendly coworkers, free drinks on shift

Cons

terrible management, lack of communication

2.0

15 Oct 2025

Serious problems

Matcharista

Recommend

CEO approval

Business outlook

Pros

Chill coworkers, good drinks, cute environment

Cons

Management hires friends to manage and ignores huge behavioral issues within uppers. Upper management in corporate office most the time having little to no idea how stores are operating except for random checks where everything seems fine because we know they are coming. Our store was left without any management for months. We even got our tips robbed and had to stay and work the rest of the shift after half of us in tears and panic, police, etc. Instead, the owner added 20 dollars to our tips for the day (5 dollars for each of us) and we kept working. Priorities are the store over the people. Underpaid for the amount of responsibility you have when no management is around to do something, handle complaints, etc.

Viewing 1 - 3 of 29 Reviews