Maxwell PR Reviews

3.5

69% would recommend to a friend

(14 total reviews)

Jennifer Maxwell-Muir

100% approve of CEO

77% positive business outlook

Reviews by job title

14 reviews
2.0
18 Mar 2019

False Advertising

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Majority of the employees are smart, creative and kind. The office location and environment is nice (bright, open office setting). Clients are pretty carefully vetted, which means you generally won't end up having to promote a company with shady business practices or a terrible product. Teams do truly great work for clients. Maxwell provides an awesome health insurance policy for all employees.

Cons

Maxwell PR doesn't internally practice what it preaches. The agency positions itself as a progressive, forward-thinking, inclusive, sustainable creative agency, but in practice is none of those things -- and unfortunately it takes a while to see it, so it feels like employees are wooed under false pretenses. The PTO policy doesn't include any standard paid holidays (that's right, they encourage employees to take holidays off, but if you don't want to work Thanksgiving, or Christmas day, or Labor Day, you have to use your vacation days). Employees are not allowed to work from home, and don't have laptops to do so even if the policy was more flexible. There is virtually zero racial diversity among employees. There is no paid parental leave policy (which is especially hard to swallow from not just a woman-owned but a mother-owned company). There is no HR. The office is beautiful but is not ADA-compliant. They conduct quarterly and annual reviews, but employees rarely if ever have the chance to review their superiors. When management has asked for feedback on employee culture and policies in the past, they've done nothing with the information. Compensation is drastically lower for the same job levels/duties at other creative agencies in the area.

avatar
Maxwell PR Response
6y
Our policies have been updated and now include: six company holidays in addition to a generous amount of paid time off, plenty of laptops for employees to work from home when necessary, and a paid parental leave policy that gives new parents four weeks of paid time off in addition to short term disability. We do now have a dedicated HR Specialist on the team and our HR software ensures that feedback is obtained from all levels of co-workers for annual reviews and feedback throughout the year. Our most recent annual salary review has ensured that our salaries are competitive with local agencies similar in scale and scope, and our office meets the City of Portland’s ADA requirements for a place of business. In addition, we are committed to making diversity, inclusion, and belonging part of our business strategy. We appreciate the feedback and suggestions shared by our employees, which help us to continually evolve and improve.
2.0
20 Nov 2020
Recommend
CEO approval
Business outlook

Pros

- Interesting clients and work - Lots of talent & knowledge in the agency employees - Strong final product and results for clients - Friendly work environment & very healthy work-life balance

Cons

- Complete lack of diversity, of any kind, which has persisted for years - Benefits are sub-par, despite management thinking (and saying) they're ahead of the curve - Employee review/feedback system is antiquated and ineffective - Definite lack of agency-wide transparency/communication, despite being a small company - Lack of accountability in mid to senior level management - Lack of meaningful career development program outside of direct notes on deliverables (the bare minimum) - Devoid of vision outside of traditional PR (social media, digital advertising)

1.0
14 June 2022
Recommend
CEO approval
Business outlook

Pros

Office has a nice view.

Cons

Endless challenges — the biggest one being the extremely toxic culture. Title and seniority was valued above all here. I was excited to join a female-majority company but found it entirely toxic which was disappointing to say the least. The interview process took months — highly unusual for such a junior role — and you’re expected to take whatever pay is offered regardless of market value (and it was well below market value). I’m actually not sure why I accepted after the director I interviewed with literally scoffed at my request for higher pay. Hours exceed 50 hours a week and it’s looked down upon if you leave at 5. Looking busy is apparently valued above actual productivity. Overall the experience was certainly not normal. I feel bad for coordinators entering the workforce and being told this is how it is. I repeat: It is not normal. And it’s certainly not worth the low pay and high hours expected of you. I’m guessing that’s why turnover was so high.

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Glassdoor has 15 Maxwell PR reviews submitted anonymously by Maxwell PR employees. Read employee reviews and ratings on Glassdoor to decide if Maxwell PR is right for you.