Does Mediasmith pay their employees well?

According to anonymously submitted Glassdoor reviews, Mediasmith employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Mediasmith. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Mediasmith?

55% of Mediasmith employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Mediasmith 3.4 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

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Mediasmith

Mediasmith Reviews

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3.6

55% would recommend to a friend

(19 total reviews)

John Cate

71% approve of CEO

31% positive business outlook

Ratings by category

3.9

Compensation and benefits

3.4

Work/Life balance

3.2

Culture and values

3.2

Diversity and inclusion

3.2

Career opportunities

3.1

Senior management

Mediasmith has an employee rating of 3.6 out of 5 stars, based on 19 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mediasmith employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

19 reviews

2.0

9 Oct 2025

Not an industry leader to build an impressive career at

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Remote with decent benefits and "unlimited PTO" Independent agency so flexibility with testing partners or better process ideas were usually well received

Cons

- Not closed for holiday break, unlike every other agency and not everyone on the team was allowed to be out on PTO at this time - For being a remote company, there was a lot of gossip and drama for no reason that seemed to not be addressed. - Everyone saw through the favoritism and very unbalanced promotion/raise tracks, which created animosity - Without PetSmart, they are a very small company, so if you're looking for mentorship or access to broader training seminars, a lot of tools/resources, then you'd be a better fit at a larger company

5.0

22 Sept 2025

Great Place To Work

Director

Recommend

CEO approval

Business outlook

Pros

Awesome leadership, supports employees growth, great culture, good work/life balance

Cons

One of the best agency experiences I’ve had in my 10+ years. Only downfall is they lack some of the tools/resources that comes with larger holding company, and some limited opportunities for growth just based on smaller agency size. Would highly recommend regardless.

4.0

19 Sept 2025

Good agency to Learn and Grow

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

I spent nearly a decade at Mediasmith and would say it’s a place where you can do meaningful work and grow as a professional. The agency gives you real ownership over accounts and the opportunity to directly shape strategy across digital, omnichannel, and emerging platforms, while providing you the tools and managerial support to get great work don. I was able to lead innovative campaigns for brands and saw firsthand the impact through award-winning work (Gold Effie, Webby People’s Voice). Leadership encourages blending creativity with data-driven approaches, and there’s space to push boundaries, test new ideas, and build client trust. They do a great job of recruiting folks with talent, but also cultural fits that are open to being educated in a nimble media.

Cons

Like any agency, the pace can be fast and the workload demanding. It requires adaptability and strong time management. At times agency and account direction can be rigid and focused on a particular outcome or direction, leading to client frustration. Recognition and promotion of some great practitioners led to a bit of employee dissatisfaction and the sense that management did not appreciate the work done on non-flagship accounts.

Viewing 1 - 3 of 19 Reviews