13 Jan 2017
Medical Mastermind Reviews
2.1
Be the first to recommend this company
Michael Ferrie
Not enough data to show CEO approval
Reviews by job title
3 reviews
3.0
31 Mar 2016
Recommend
CEO approval
Business outlook
Pros
It is a small cohesive organization that services clients with their concerns about the product and training as necessary.
Cons
There is no upward mobility and I have outgrown my position and it is time to move on.
2.0
15 Jan 2016
Recommend
CEO approval
Business outlook
Pros
This used to be a good company to work for but it was bought out by venture capitalists and everything it once was is now gone. The only pro is the original product which was the best software billing package ever.
Cons
The new integrated EHR/billing program is the worst I've ever seen, and I've worked with several. Trying to answer clients' questions is nearly impossible because we weren't trained effectively on the product. This causes more and more client questions which causes us to be more and more backed up. We used to finish every call on the day it came in but now it can be weeks before a customer will get an answer.