Does Members Choice Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Members Choice Credit Union employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Members Choice Credit Union. This rating has improved by 11% over the last 12 months.

How satisfied are employees working at Members Choice Credit Union?

29% of Members Choice Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Members Choice Credit Union 2.8 out of 5 for work life balance, 2.5 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Members Choice Credit Union?

Member Service Representative (8) , Back Office (5) , Member Advocate (5) , Manager (3) , Msr (3)

What are the pros of working at Members Choice Credit Union according to real employee reviews?

"Great Benefits" ((in 5 reviews)); "Decent pay" ((in 4 reviews)); "Great work environment." ((in 3 reviews))

What are the cons of working at Members Choice Credit Union according to real employee reviews?

"Upper Management doesn’t care about you" ((in 7 reviews)); "I’ve seen so many of my good coworkers leave because of unfairness, bad management, and lack of support." ((in 6 reviews)); "The CEO is absent even when present and does little to address employee concerns regarding his immediate report." ((in 6 reviews)); "Training is comletely inadequate." ((in 4 reviews)); "Those same great managers are all leaving at the same time." ((in 3 reviews))

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Members Choice Credit Union

Members Choice Credit Union Reviews

2.6

29% would recommend to a friend

(72 total reviews)

Luke Billeri

29% approve of CEO

28% positive business outlook

Members Choice Credit Union has an employee rating of 2.6 out of 5 stars, based on 72 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Members Choice Credit Union employee rating is 30% below average for employers within the Finance industry (3.7 stars).

Reviews by job title

72 reviews

5.0

20 Apr 2026

Positive environment with great schedules and friendly people

Back office

Recommend

CEO approval

Business outlook

Pros

Leadership has changed a lot and you can definitely tell Schedules are great Everyone is very friendly

Cons

Can’t think of any cons

3.0

17 Apr 2026

Great CEO, but issues with workload and compensation

Member advocate

Recommend

CEO approval

Business outlook

Pros

CEO is great, Can be a fun environment, 1 hr lunches

Cons

Wearing too many hats, not compensated enough, some managers can control the flow of prospects and many technical problems

2.0

7 Dec 2025

Poor Management

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

There are no Pros at this company

Cons

Poor leadership and Training and too much turnover.

Viewing 1 - 3 of 72 Reviews

Jobs at Members Choice Credit Union

E-Branch Representative I

E-Branch Representative I

Houston, TX

USD 39K - USD 48K /yr

(Glassdoor Est.)

View job

E-Branch Loan Advocate (Bilingual in Spanish Preferred)

Lake Jackson, TX

View job

E-Branch Loan Advocate (Bilingual in Spanish Preferred)

Houston, TX

View job

Member Advocate Team Lead (Bilingual in Spanish Preferred)

Katy, TX

View job

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Company ratings over time

Reviews by job title

Positive environment with great schedules and friendly people

Great CEO, but issues with workload and compensation

Poor Management

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