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      Mercure Hotels

      Part of Accor

      Engaged employer

      Mercure Hotels Reviews

      3.4

      51% would recommend to a friend

      (289 total reviews)
      avatar

      Sébastien Bazin

      56% approve of CEO

      37% positive business outlook

      Mercure Hotels has an employee rating of 3.4 out of 5 stars, based on 289 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercure Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

      Reviews by job title

      289 reviews
      4.0
      8 May 2026

      Great learning experience

      Front desk receptionist/night auditor
      Recommend
      CEO approval
      Business outlook

      Pros

      Learned a lot about hospitality world and skills Good manager at front office Multilingual & opportunities to grow & develop Medical benefit

      Cons

      Have a culture to need to take less than the provided 1 hour break time, like 15-20 mins only to show your work ethic. Though other departments don’t have that pressure Gossip runs like wildfire

      1.0
      13 Apr 2026

      Poor Management

      Front office assistant
      Recommend
      CEO approval
      Business outlook

      Pros

      Local area, short commute time Some friendly staff members

      Cons

      No lunch break/cover on 8 hour shifts 0 hour contracts with no min hours Shifts cancelled last minute with no reason given Told when you can take annual leave Poor maintenance of hotel rooms and facilities Not reflective of a 4 star establishment

      Viewing 1 - 3 of 289 Reviews
      Related searches: Mercure Hotels jobs | Mercure Hotels salaries | Mercure Hotels benefits | Mercure Hotels interviews
      ReviewsMercure Hotels reviews

      Glassdoor has 696 Mercure Hotels reviews submitted anonymously by Mercure Hotels employees. Read employee reviews and ratings on Glassdoor to decide if Mercure Hotels is right for you.