Mercury Financial Reviews

3.1

50% would recommend to a friend

(40 total reviews)

James Corcoran

79% approve of CEO

26% positive business outlook

Mercury Financial has an employee rating of 3.1 out of 5 stars, based on 40 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercury Financial employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

40 reviews
1.0
28 Jan 2021
Recommend
CEO approval
Business outlook

Pros

The majority of the people there were very friendly, supportive, and wanted to see other people succeed. The pay and benefits were nice.

Cons

I don't know about all of management but my management on my team was terrible. Management would scold people in front of the team and rarely had anything good to say about anyone. Management also did not set people up for success. Management seemed to not be interested in employees as people and therefor didn't seem to care for them as such. I went there thinking it was the best opportunity. I left wishing I never went. The way management treated me and others honestly had me depressed. I worked 12 hour days and even on weekends sometimes. No one cared. My mental health declined significantly while working here. I was even depressed for a while after I left. I'm no longer depressed but it still really bothers me how I and others were treated and how apparently it was okay. When you're an employee, you can't go to HR. The manager will just deny everything. Plus the fear of being punished or pushed out the door because you stood up for yourself. This was a very sad and hurtful experience. I've had bad experiences before but I've never felt the need to write a review. I haven't worked there in months now....It still gets to me.

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Mercury Financial Response
5y
Thank you for your review. We are very sorry to hear about your experience. As a company it is our mission to create an open and honest work culture and we would be happy to learn more about how we can improve.
2.0
17 Apr 2018

The First Credit Shop Review?

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

MacBooks , Paid Parking, Functional Chair

Cons

Unhinged-ness? Managers Crying? Using the Website requires a USPS mail invitation?

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Mercury Financial Response
7y
I’m sorry that we weren’t the right fit here at CreditShop. We are investing heavily this year and next to overhaul our Website to help all our teams better support our customers. We appreciate your feedback.
1.0
12 Sept 2024
Recommend
CEO approval
Business outlook

Pros

The pay was great. The office is large and nice, and the snack and beverage accommodations were decent.

Cons

The worst cross-team collaboration I have experienced in my professional career with no real attempt to remediate it. This was so frustrating, since the other team(s) were never held accountable for mistakes or missed SLAs. They just don't seem to want to help anyone, which is a massive morale hit. Especially when management isn't doing anything about a problem that's so obvious it hurts. Inflexible remote opportunities. I offered suggestions to management for how we could adjust the team schedule to allow for 1 day per week remote work, A suggestion that was completely reasonable and good for morale, fell on deaf ears. Termination without just cause. I came in one day and saw a meeting invite with the C-suite. I was gone after lunch. The person who let me go deflected to HR, then HR never had any answers. Really, it was that straight forward. To this day I've never received any justification. It was done under the guise of a layoff. At least there was some schadenfreude in that the individual who fired me was let go just a few months later.

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Mercury Financial Response
1y
Thank you for taking time to provide feedback. We strive to provide a great workplace and culture for our employees and are constantly looking for ways to continuously improve. We are happy to hear that you appreciated our employee benefits and office environment. Thanks again for taking the time to provide your feedback.
Viewing 1 - 3 of 40 Reviews

Glassdoor has 49 Mercury Financial reviews submitted anonymously by Mercury Financial employees. Read employee reviews and ratings on Glassdoor to decide if Mercury Financial is right for you.