Does Mercy House pay their employees well?

According to anonymously submitted Glassdoor reviews, Mercy House employees rate their compensation and benefits as 2.2 out of 5. Find out more about salaries and benefits at Mercy House. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Mercy House?

46% of Mercy House employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Mercy House 2.9 out of 5 for work life balance, 2.9 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Mercy House?

Case Manager (9) , Housing Solutions Case Manager (8) , Housing Navigator (2) , Logistics Coordinator (2)

What are the pros of working at Mercy House according to real employee reviews?

"Coworkers were friendly and people were welcoming." ((in 6 reviews))

What are the cons of working at Mercy House according to real employee reviews?

"Poor upper management, lack of training, very little room to grow, pay is too little for the work that you are doing, the organization grew too fast at once so certain departments can't keep up." ((in 4 reviews))

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Mercy House

Mercy House Reviews

Compare reviews

3.1

46% would recommend to a friend

(48 total reviews)

Father Jerome T. Karcher

54% approve of CEO

30% positive business outlook

Ratings by category

3.7

Diversity and inclusion

2.9

Culture and values

2.9

Work/Life balance

2.9

Career opportunities

2.2

Senior management

2.2

Compensation and benefits

Mercy House has an employee rating of 3.1 out of 5 stars, based on 48 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercy House employee rating is in line with the average (within 1 standard deviation) for employers within the Non-profit and NGO industry (3.7 stars).

Reviews by job title

48 reviews

1.0

16 Apr 2026

Avoid - low pay and burnout

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Coworkers were friendly and people were welcoming. It was rewarding working somewhere that made a difference in the community and assisted the homeless population. I was able to get great experience which I leveraged to get a much better job.

Cons

Pay is extremely low for a large amount of work. I was doing the work of 3 people and felt burnt out. Leadership micromanages staff. Leadership worked remote/hybrid but didn't allow direct reports to do the same.

5.0

10 Feb 2026

Pretty good

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Nice to work with coworkers agreeable

Cons

Low pay, and high turnover

2.0

12 Aug 2025

Mercy house

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

A job to get your experience but don’t recommend staying there long.

Cons

Low pay and the caseload is huge.

Viewing 1 - 3 of 48 Reviews

Jobs at Mercy House

Homeless Shelter Janitorial