Mercy Reviews | Glassdoor.com.au

Mercy Reviews

Updated 25 Jun 2019

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Found 814 reviews

3.4
StarStarStarStarStar
Rating TrendsRating Trends
62%
Recommend to a Friend
76%
Approve of CEO
Lynn Britton
256 Ratings
Pros
  • "Good working environment with good benefits(in 38 reviews)

  • "Great people to work with and awesome communities to serve(in 33 reviews)

Cons
  • "Upper management does not seem to care about their current workers(in 27 reviews)

  • "frequent staffing shortage & low pay compared to other employers(in 24 reviews)

More Pros and Cons
  1. "Food Service Assistants"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Fsa in Melbourne
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Mercy part-time

    Pros

    Nice place to work. Salary Packaging

    Cons

    I cannot find any cons

    Advice to Management

    Hard working staffs should be retained.

    Mercy2017-09-04
  2. "Good company with great values"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Medical Technologist in Fort Smith, AR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mercy full-time for more than a year

    Pros

    Cares about their employees. Great PTO opportunities right away. Good benefits.

    Cons

    Short staffed. Cafeteria is not the best.

    Advice to Management

    Hire more employees

    Mercy2019-06-25
  3. "Non patient care"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Mercy full-time for more than a year

    Pros

    Coworkers were great. Leadership was supportive

    Cons

    Layoffs happen often. Makes an employee feel insecure about their position.

    Mercy2019-06-24
  4. "Great entry level job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Medical Receptionist II in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mercy full-time

    Pros

    Positive work environment and great management.

    Cons

    Low starting pay and no bonus opportunities.

    Mercy2019-06-21

    Mercy Response

    June 24, 2019Executive Assistant

    We’re glad to hear that you are happy at Mercy! Our co-workers take priority, and to hear that you have had a positive experience warms our hearts. It’s an honor to have you as a part of our Mercy team! If you have any further feedback to share, please email us at mercyrecruitmentfeed@mercy.net!

  5. "Great support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Registered Nurse in Oklahoma City, OK
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mercy full-time for more than a year

    Pros

    Love the community amongst coworkers

    Cons

    Long night shift waitlist (to go to days)

    Mercy2019-06-13

    Mercy Response

    June 24, 2019Executive Assistant

    Thanks for sharing your review with us and the community! If you have any additional feedback to share, we encourage you to email us at mercyrecruitmentfeed@mercy.net.

  6. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Patient Access in Springfield, MO
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Mercy full-time for more than 10 years

    Pros

    Great benefits,good pay,and alot of vacation time.

    Cons

    Management not having a clue as to what was going on.

    Advice to Management

    Be able to do the job that you are expecting your people to do

    Mercy2019-06-05

    Mercy Response

    June 10, 2019Executive Assistant

    We are delighted to hear that you value the efforts we have put toward creating an environment where everyone at Mercy can thrive. Our employee-focused approach is what drives us to offer great benefits and support a driven but fun space! If you have any further feedback to share, ...

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  7. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Radiologic Technologist in Ada, OK
    Recommends
    Positive Outlook

    I have been working at Mercy part-time for less than a year

    Pros

    The staff are really easily to get along with, and the manager tries to fix any problems as soon as possible.

    Cons

    The location. There is not much in Ada, OK

    Advice to Management

    Keep doing what you're doing!

    Mercy2019-06-04

    Mercy Response

    June 10, 2019Executive Assistant

    Thank you for leaving such a wonderful review! We are thrilled that you love your experience as a Mercy co-worker; the team in Ada, OK will definitely be happy to read what you wrote. We put co-worker satisfaction as one of our top priorities and your review reaffirms the hard work ...

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  8. "Love the people, be careful if leaving prior to 3 years"

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at Mercy full-time for more than a year

      Pros

      Good work environment, good culture

      Cons

      401(k) match does NOT vest until 3 years as of 2016 when I left

      Mercy2019-06-12
    • Helpful (1)

      "Not too bad"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Recommends
      Positive Outlook

      I worked at Mercy full-time for more than 3 years

      Pros

      Good benefits and work environment

      Cons

      The pay wasn’t the best

      Mercy2019-06-07

      Mercy Response

      June 10, 2019Executive Assistant

      Thank you for sharing your experience here at Mercy! We are proud to offer market-competitive coverage and fulfill our call to be responsible stewards of Mercy’s resources. Please reach out to mercyrecruitmentfeed@mercy.net with any further comments or suggestions you wish to share. ...

      Show More
    • Helpful (2)

      "Overall a decent company to work for."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Paramedic in Springfield, MO
      Negative Outlook
      No Opinion of CEO

      I have been working at Mercy full-time for more than 5 years

      Pros

      The organization tries to do the right thing for their employees.

      Cons

      Poor leadership. Overworked, understaffed, and underpaid especially in the Emergency settings hospital and pre-hospital. Preach just culture but no one holds leaders accountable. Preach “right fit” but seem to hire warm bodies to fill positions (especially leadership positions) which in turn creates further turnover.

      Advice to Management

      Truly hire employees who are the right fit in all criteria for positions instead of just people you like that don’t fit the requirements for the position. Actually round and visit your frontline staff and ask them questions, what’s working, what isn’t, etc. you may actually increase retention and boost morale.

      Mercy2019-06-04

      Mercy Response

      June 10, 2019Executive Assistant

      We appreciate you taking the time to write a review. Continuous feedback from our co-workers is how we continue to improve. Our leadership team takes your feedback to heart since Mercy believes every co-worker's voice is important to our overall mission. Without paramedics like you, ...

      Show More
    Found 814 reviews