Merkle Reviews | Glassdoor.com.au

Merkle Reviews

Updated 14 February 2019
562 reviews

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3.3
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Merkle Chairman and CEO David Williams
David Williams
320 Ratings

Employee Reviews

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Pros
  • "Flexible including remote work-from-home options for many positions" (in 47 reviews)

  • "Flexible hours and focus on work-life balance at all levels of the company" (in 30 reviews)

Cons
  • "Be prepared to have no work/life balance" (in 61 reviews)

  • "Expected to work long hours or else people look at you weird if you leave at 5PM every day" (in 35 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (3)

    "Senior Business Systems Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Business Systems Analyst in Little Rock, AR (US)
    Current Employee - Senior Business Systems Analyst in Little Rock, AR (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Merkle full-time (More than a year)

    Pros

    Great Benefits
    Flexible in working in office or home
    Fantastic work atmosphere
    Super Smart People

    Cons

    I have not found any cons yet

    Advice to Management

    None


  2. "Analytics Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Merkle full-time (More than 3 years)

    Pros

    Office hours, positive culture, career growth

    Cons

    Nothing to say on this

    Merkle Response

    15 Feb 2019 – UK People Team

    Thank you! Delighted to read this - thank you for sharing your positive experience on this platform : )

  3. "Overall a good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center Agent in Hagerstown, MD (US)
    Former Employee - Call Center Agent in Hagerstown, MD (US)
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Merkle part-time (Less than a year)

    Pros

    Pay is ok
    Not hard work
    Manager tries to create a positive environment for workers
    Opportunities for advancement

    Cons

    Lack of benefits
    No paid time off
    They don’t always follow through with training you on new clients
    They call it part time, but your effectively working 40 hrs a week just not being paid for lunch
    Timed breaks and lunch that need to be 15 or 30 minutes exactly
    No where to park for employees as the parking lots are always full

    Advice to Management

    Provide better incentives for employees


  4. "Great People, Too Coporate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Manager in Charlottesville, VA (US)
    Current Employee - Associate Manager in Charlottesville, VA (US)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Merkle full-time (More than 5 years)

    Pros

    Great culture & people. Managers who care. Great training program.

    Cons

    Slow upward mobility. Client teams can be too large. Employee happiness not on same level as client.


  5. "Engagement Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engagement Lead in Singapore (Singapore)
    Current Employee - Engagement Lead in Singapore (Singapore)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Merkle full-time (Less than a year)

    Pros

    Excellent products and services, great work culture

    Cons

    Can be demanding, hard work


  6. "Company to grow with"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Exception Services Clerk
    Current Employee - Exception Services Clerk
    Neutral Outlook

    I have been working at Merkle full-time (Less than a year)

    Pros

    Opportunities for growth, Great benefits

    Cons

    Not many options for overtime, overtime on weeks off for a holiday


  7. Helpful (1)

    "Optimistic, positive leadership, difficult in practice"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer
    Current Employee - Software Developer
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Merkle full-time

    Pros

    Very positive, dynamic, proud company. Top brass are very optimistic and enthusiastic. Has a library of online resources to help you develop your career and is more than willing to help you work harder and better.

    Cons

    The enthusiasm of the top management doesn't translate well down at the implementation side. The skills, experience and ideas of top management never make it down to the shop floor through the various layers. It leaves people quite disillusioned. Encourages a lot of extra self-learning to progress your career, even if you don't want to. A lot of pressure on deadlines. A lot of backstabbing as people try to protect themselves. Management don't seem to understand when the people just below are clouding the real reasons why issues have occurred.

    Advice to Management

    More training for the middle management in leading teams positively. More examination on why deadlines are missed instead of looking to blame.
    Anonymous surveys on employee satisfaction, and more emphasis on team cohesion rather than fault finding.
    A happy team that stands together will work harder for each other.

  8. "There's Better Jobs"

    StarStarStarStarStar
    Former Employee - NOC Analyst
    Former Employee - NOC Analyst

    I worked at Merkle full-time

    Pros

    Opportunity to learn, people within certain positions are friendly enough to give advice

    Cons

    Management will overwork and take advantage of hard-working employees by creating an atmosphere where you're never working "hard enough"


  9. "Great People & Training"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Merkle full-time

    Pros

    Great initial training provided to employees
    Everyone that works in the company is friendly and kind

    Cons

    Difficult to develop within the company


  10. "Overall Great Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer in Charlottesville, VA (US)
    Current Employee - Software Developer in Charlottesville, VA (US)
    Recommends
    Positive Outlook

    I have been working at Merkle full-time (Less than a year)

    Pros

    The people in my office are all awesome, friendly, helpful people. They are knowledgeable and I've learned a lot from them. The VP of our Department is a fair leader and empowers you to make a lot of tech decisions.

    Cons

    It's basically helping big companies market, so not the most passionate mission. But the work is still interesting.

    Advice to Management

    Keep up the good work, a little faster decision making would be helpful. Sometimes we can be left in limbo and it would be good to know what's going on.