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      Midtown Athletic Club

      Engaged employer

      Midtown Athletic Club Reviews

      3.7

      68% would recommend to a friend

      (297 total reviews)

      Steven Schwartz

      80% approve of CEO

      59% positive business outlook

      Midtown Athletic Club has an employee rating of 3.7 out of 5 stars, based on 297 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Midtown Athletic Club employee rating is in line with the average (within 1 standard deviation) for employers within the Personal consumer services industry (3.6 stars).

      Reviews by job title

      297 reviews
      5.0
      29 Oct 2016

      Temporary summer job

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Excellent company to work for. Very organized. Employees are enthusiastic and welcoming. There is a high value on guest experience. As an employee, you get access to the great facilities. Overall Midtown is a great, upscale company with excellent people and the opportunity to learn and grow.

      Cons

      Some downsides were the pay. Midtown could definitely offer more competitive pay for its employees. Perhaps more integration between different departments would have helped foster communication between employees, as well.

      1.0
      14 Oct 2022

      Horrible Management

      Front desk
      Recommend
      CEO approval
      Business outlook

      Pros

      I cannot think of a single pro. This is the first job in my life I have genuinely disliked and dreaded.

      Cons

      Horribly unorganized management No career growth No employee appreciation or recognition Severely underpaid Clearly exploit their high-school and college workers The company tries to have this weird "zen" "namaste" vibe but it's borderline culturally insensitive and completely awkward as if they're a "diverse" workplace. My midtown has maybe 3 people of color employed, and a majority are only hired in the stereotypical housekeeper position. Work/life balance is terrible, scheduling is rarely what employees request as their availability, and are asked to come in on days you've listed as unavailable. It's very, VERY obvious the company only hires stereotypically "attractive" employees that are out on the floor of the club and facing members.

      avatar
      Midtown Athletic Club Response
      3y
      I am really sorry to hear that your experience as a Front Desk teammate at Rochester was so poor. Please let me assure you that our aim is to provide a safe, open and enjoyable environment with lots of opportunities to grow. I don't know what went wrong for you exactly, but I will be looking into it. Thanks for the feedback and again, I'm sorry this was not the experience either of us wanted it to be for you. However, I have to push back on the some of what you say, as it's patently untrue. We never, ever hire based on looks; I'm not sure what is culturally insensitive about wanting to help people better themselves and there is no way we financially exploit any of our team - we pay above market rates for all jobs and offer full benefit packages that outstrip all of our competitors. 70% of people on our senior teams' have been promoted from inside the business and we have monthly opportunities to provide feedback directly to myself in the form of anonymous surveys and/or open townhall questions.
      Viewing 1 - 3 of 297 Reviews
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      ReviewsMidtown Athletic Club reviews

      Glassdoor has 312 Midtown Athletic Club reviews submitted anonymously by Midtown Athletic Club employees. Read employee reviews and ratings on Glassdoor to decide if Midtown Athletic Club is right for you.