Mitchell Gold + Bob Williams Reviews

I was a long time customer of MG+BW and thought what a great place it would be to work. I was wrong. The way they treat the staff is barbaric. There were people there who had loved ones literally on their death-bed, but when asked if they could take time off to go see them they were told no. They were also told if they didn't show up for work they would be terminated. Do you have any idea how horrible it must be to not be able to say goodbye to your mother or father while they lay dying? A person shouldn't have to worry if they'll have a job to come back to. They weren't asking for time off to go to go on a vacation. They weren't asking for time off to interview for another job. They asked for time off to say goodbye to a loved one and MG+BW took that away from them. It's almost like being emotionally raped. The place is almost cultish. They want you to be a part of their group so badly and they act like they'll do anything to make you one of them, but once you're on the inside you see it for what it truly is. The reviews that are on this site that paint it as a great picture are obviously planted reviews. I promise you, if you go into any of their stores and ask the employees yourself, you wouldn't get a raving review or anything close to it. This has all been about the people who work there. Don't even get me started on the quality of the items they sell. I know someone who had purchased a couch from MG+BW. Long story short it had to be returned twice because of faulty workmanship. From start to finish it took 1.5 years to get the couch and by then the customer didn't even want it anymore. Who could blame them? Also, they sell smaller items for hundreds and hundreds of dollars when you can get the EXACT same item at TJMaxx, Marshall's, Home Goods and even Target for a fraction of the price. Perfect example, MG+BW sells agate bookends for $130, but I found the EXACT same ones at Home Goods for $29.99. They had the same "made in China" sticker that MG+BW makes us remove before displaying. The. Exact. Same. One.

1) Worklife balance - If you're on the sales team don't expect a great work life balance unless you're ok with settling for mediocrity. You are forced to work every weekened with minimal time off. They will tell you one thing to get your on board then do the complete opposite. Liars. 2) Coolaide - When I started at this company I loved it (I was drinking the coolaide) until you start realizing this company has a great PR department and will do anything to look good in the public eye. Don't be fooled for they could care less about you. Just remember this company was so careless that someone stole everyone's w2 which has sensitive information. Two years of Equifax (which has now also been hacked) isn't good enough for their cutting of corners. 3) Mean People - I've worked in many environments but this was by far the most negative experience I had. Upper management is secretive, manipulative, rude, disrespectful, lazy, selfish and just plain mean. I've seen more people cry at this job becuase of management and it's disgusting. 4) Change - Let me preface this by saying I get it... We live in corporate America where it's all about the $. When I first started the focus of this company was on the client experience, your experience, designing and creating beautiful homes. That focus changed when they brought on new investors and these PANDA stores. As a showroom, we went from a design focus to SELL, SELL, SELL, SELL.... Why aren't you selling enough? Instead of weekly meetings about design tips and techniques it changed to numbers and why your clients aren't buying. Very negative and micro managing. 5) Change continued - The market has changed. Everyone is aware. New methods to sell are needed. Management's solution is to cold call and email people all day everyday (which is fine but not for me). But let's remember something here... We are selling couches, we are not used cars sellsmen. I liked this job because I was designing beautiful homes not harrassing people on the phone to buy an overpriced couch. Be prepared to be yelled at by people through email and over the phone. I was even threatened with legal action if I didn't stop emailing this lady. Nobody cared. 6) The team - I know it's different from showroom to showroom but my team were the most amazing people. If it wasn't for them I would've gone crazy and suffered way more than I did while slaving here. If you decide to work for this company these are the people that will keep you going. NEVER trust upper management. NEVER trust HR. NEVER trust corporate. 7) Pay - You will make hourly plus two commissions (one individual commission and then a pooled commission) This sounds good and it was, until they started hiring more sells people during a slow season! My pay check got cut drastically!!! Picture this, it's the weekend when you should be busy and then entire team is standing around twiddling their thumbs for hours. Then they question us why are aren't selling when nobody is coming through the doors. Let me close this off by saying I would NEVER recommend anyone to work here. The best thing that's happened to me in a while was leaving this job. Do your research before signing that dotted line and ask questions! Good luck.